VTH Talent Operations - MENA HROSS and HR Ops
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Talent Operations Coordinator - MENA
Job Summary:
Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TS provides services to the country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centers in Buenos Aires, Argentina; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centers.
Virtual Talent Hub (VTH) for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering nonrepetitive project-based work through skilled, agile teams. The team in the virtual hub is an extension of the regional talent teams and will cover operational/non-transnational scope.
Talent Operations VTH supports a specific Region and acts as part of the extended Region Talent Enablement team.
VTH works in a fully integrated way with onshore colleagues participating in meetings, projects, and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the region.
Applications Used: ServiceNow, Success Factors, CM9, Power BI, DocTrack, TMT, Visio, Talent Hub (SharePoint)
Essential Functions of the Job:
Support with HROSS activities
Identify and communicate incidents to HR Systems Core HR Support– e.g., banking details not flowing through
Coordinate and manage Global requests (such as updates to coding, etc.)
Submit locally approved requests for EC access authorization
Monitor data sent from EC to local applications – EMAPI/PMD
Provide requests for mass uploads
Update fiscal year change
Update people year change
Creation of New Department code
Manage changes such as adding job classifications etc.
Keep a pulse on reporting to ensure job classifications/dept coding is correct
Run monthly reports and post on SharePoint for TCs
Managing RBP request for EC
Purge request management
Workflow correction management in EC
Participate/POC for global initiated UAT's for EC related functionality changes/updates
Additional activities
Manage and execute tasks shared by the VTH Team Lead
Raise concerns, suggest solutions regarding activities with VTH Team Lead as well as with Enablement Leads as needed
Join and participate in Enablement calls as required and contribute or provide VTH updates
Create process flows where required
Support with LE transfer / FTE conversion / salary / sign on & spot bonus requirements and issuance letters as needed
Support with internal transfer cases where required
Support with projects where required.
Knowledge and Skills Requirements:
Ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats
Intermediate to advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
Strong attention to detail and data administration and analytics skills, with a focus on working with large quantities of data from various sources
Time management and the ability to deliver in a fast-paced environment with competing priorities. Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints
Excellent client service skills, networking, and relationship development skills
Excellent Teaming skills with the ability to be successful in a virtual team environment, working with limited supervision
Job Requirements:
Education:
Bachelor’s degree, preference will be given for those with HR Specialization
Experience:
Minimum of 4 years of progressive experience in HR or related field at a coordinator or administrative level
Demonstrated experience working with different stakeholders with competing needs
Working in international and diverse environments
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Apply Now
Talent Operations Coordinator - MENA
Job Summary:
Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TS provides services to the country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centers in Buenos Aires, Argentina; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centers.
Virtual Talent Hub (VTH) for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering nonrepetitive project-based work through skilled, agile teams. The team in the virtual hub is an extension of the regional talent teams and will cover operational/non-transnational scope.
Talent Operations VTH supports a specific Region and acts as part of the extended Region Talent Enablement team.
VTH works in a fully integrated way with onshore colleagues participating in meetings, projects, and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the region.
Applications Used: ServiceNow, Success Factors, CM9, Power BI, DocTrack, TMT, Visio, Talent Hub (SharePoint)
Essential Functions of the Job:
Support with HROSS activities
Identify and communicate incidents to HR Systems Core HR Support– e.g., banking details not flowing through
Coordinate and manage Global requests (such as updates to coding, etc.)
Submit locally approved requests for EC access authorization
Monitor data sent from EC to local applications – EMAPI/PMD
Provide requests for mass uploads
Update fiscal year change
Update people year change
Creation of New Department code
Manage changes such as adding job classifications etc.
Keep a pulse on reporting to ensure job classifications/dept coding is correct
Run monthly reports and post on SharePoint for TCs
Managing RBP request for EC
Purge request management
Workflow correction management in EC
Participate/POC for global initiated UAT's for EC related functionality changes/updates
Additional activities
Manage and execute tasks shared by the VTH Team Lead
Raise concerns, suggest solutions regarding activities with VTH Team Lead as well as with Enablement Leads as needed
Join and participate in Enablement calls as required and contribute or provide VTH updates
Create process flows where required
Support with LE transfer / FTE conversion / salary / sign on & spot bonus requirements and issuance letters as needed
Support with internal transfer cases where required
Support with projects where required.
Knowledge and Skills Requirements:
Ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats
Intermediate to advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
Strong attention to detail and data administration and analytics skills, with a focus on working with large quantities of data from various sources
Time management and the ability to deliver in a fast-paced environment with competing priorities. Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints
Excellent client service skills, networking, and relationship development skills
Excellent Teaming skills with the ability to be successful in a virtual team environment, working with limited supervision
Job Requirements:
Education:
Bachelor’s degree, preference will be given for those with HR Specialization
Experience:
Minimum of 4 years of progressive experience in HR or related field at a coordinator or administrative level
Demonstrated experience working with different stakeholders with competing needs
Working in international and diverse environments
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Apply Now