Remote Global Site Administrator - American Airlines Account
Join Our Team as a Remote Global Site Administrator and Take Your Career to New Heights!
We are seeking a highly skilled and experienced Global Site Administrator to join our team, working remotely with American Airlines. As a key member of our client management team, you will provide exceptional support to our clients and internal stakeholders, ensuring seamless day-to-day operations and driving business growth.
Key Responsibilities:
Provide online tool support for daily travel program requirements and escalation support to client management leaders and customer contacts
Function as the key liaison between client management and service delivery to ensure online program connectivity
Interact and support clients in online special projects and day-to-day requests, including basic program management and issue resolution
Manage online booking tool and profile tool sites globally, ensuring seamless integration of tool changes and initiatives with online fulfillment operations
Analyze transaction types, fulfillment processes, and technology options to reduce transactional touch and increase adoption
Develop and conduct client seminars regarding online tools, using online, self-directed, and in-person venues as applicable
Maintain relationships with client technical contacts to ensure timely resolution of user issues and provide assistance to client online users
Requirements:
Thorough knowledge of the business travel industry, with experience supporting Concur OBT, CONNECT Portal, and SABRE GDS
Extensive customer service skills, with the ability to work in a team environment and manage multiple priorities
Highly organized and detail-oriented, with proficiency in Excel, Word, PowerPoint, and Microsoft Outlook
Demonstrated strong analytical skills, with the ability to understand and effectively utilize technology via the web or GBT reporting tools
Excellent oral and written communication skills, with the ability to manage up and set expectations to manage workflow and expected ETAs
What We Offer:
Competitive salary range: $60,000 - $120,000 per year, depending on experience and location
Annual Performance-Based Incentive, rewarding participants based on company performance
Comprehensive US benefits programs, including medical, dental, and vision insurance, 401(k) matching, and more
Opportunity to work with a leading company in the business travel industry, with a friendly and supportive team
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, pleaseby clicking the link below. We encourage you to apply, even if you don't feel you're a perfect match - we're looking for great people to join our team!
Apply Now
Apply Now
We are seeking a highly skilled and experienced Global Site Administrator to join our team, working remotely with American Airlines. As a key member of our client management team, you will provide exceptional support to our clients and internal stakeholders, ensuring seamless day-to-day operations and driving business growth.
Key Responsibilities:
Provide online tool support for daily travel program requirements and escalation support to client management leaders and customer contacts
Function as the key liaison between client management and service delivery to ensure online program connectivity
Interact and support clients in online special projects and day-to-day requests, including basic program management and issue resolution
Manage online booking tool and profile tool sites globally, ensuring seamless integration of tool changes and initiatives with online fulfillment operations
Analyze transaction types, fulfillment processes, and technology options to reduce transactional touch and increase adoption
Develop and conduct client seminars regarding online tools, using online, self-directed, and in-person venues as applicable
Maintain relationships with client technical contacts to ensure timely resolution of user issues and provide assistance to client online users
Requirements:
Thorough knowledge of the business travel industry, with experience supporting Concur OBT, CONNECT Portal, and SABRE GDS
Extensive customer service skills, with the ability to work in a team environment and manage multiple priorities
Highly organized and detail-oriented, with proficiency in Excel, Word, PowerPoint, and Microsoft Outlook
Demonstrated strong analytical skills, with the ability to understand and effectively utilize technology via the web or GBT reporting tools
Excellent oral and written communication skills, with the ability to manage up and set expectations to manage workflow and expected ETAs
What We Offer:
Competitive salary range: $60,000 - $120,000 per year, depending on experience and location
Annual Performance-Based Incentive, rewarding participants based on company performance
Comprehensive US benefits programs, including medical, dental, and vision insurance, 401(k) matching, and more
Opportunity to work with a leading company in the business travel industry, with a friendly and supportive team
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, pleaseby clicking the link below. We encourage you to apply, even if you don't feel you're a perfect match - we're looking for great people to join our team!
Apply Now
Apply Now