Remote Entry Level Collector (Las Vegas Only)
About the position Responsibilities • Handle inbound and outbound calls for collections. • Assist owners with understanding terms and conditions related to their ownership and contracts. • Perform collection activities in accordance with company and Federal regulations. • Maintain acceptable delinquency percentages as provided by financial management. • Maintain required levels of phone activity and key performance indicators. • Handle correspondence and payments confidentially and ethically. • Maintain detailed documentation related to owner accounts. • Assist collections staff with daily processes and procedures. Requirements • High school diploma or equivalent. • Strong communication skills. • Ability to work independently and manage time effectively. • Familiarity with Fair Debt Collection Practices Act (FDCPA) is preferred. Nice-to-haves • Experience in a customer service or collections role is a plus. • Basic knowledge of financial regulations. Benefits • Excellent health care options including medical, dental, and vision. • 401(k) program with company match. • Tuition reimbursement programs. • Paid vacation time and paid sick days. • Employee Assistance Program for physical and mental well-being. • Go Hilton: Travel Discounts Program. • Recognition Programs and Rewards. • Daily pay options. • Numerous learning and advancement opportunities. Apply tot his job