**Medical Specialist/Data Entry Specialist, Medical Information Services (10AM-7PM EST) at arenaflex**
Are you a detail-oriented and customer-focused professional looking to elevate your career in the dynamic background check and drug screening industry? Do you have a passion for precision, client satisfaction, and a commitment to improving workplace safety and health? If so, we invite you to join our innovative team at arenaflex as a Medical Specialist/Data Entry Specialist in Medical Information Services. This exciting opportunity offers a unique chance to lead and oversee drug screening processes, ensuring accuracy and compliance with industry standards, while working in a fast-paced and collaborative environment.
**About arenaflex**
arenaflex is a leading provider of employment intelligence solutions, empowering employers to make informed decisions through background and medical screening. As a seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA), arenaflex has established itself as a trusted partner in the human capital management industry. With a rich history dating back to 1995, arenaflex has provided innovative technology solutions to businesses from its corporate offices in Alpharetta, Georgia. Since 2020, arenaflex has been a portfolio company of Hanover Investor Management, a London-based private equity firm. By joining arenaflex, you will have the opportunity to learn from industry leaders while making a meaningful impact on the lives of others.
**Our Culture & Values**
At arenaflex, we value our employees and strive to create a work environment that is collaborative, inclusive, and supportive. Our culture is built on a foundation of integrity, innovation, and customer satisfaction. We believe in empowering our employees to take ownership of their work, providing opportunities for growth and development, and fostering a sense of community and teamwork.
**What You'll Do**
As a Medical Specialist/Data Entry Specialist in Medical Information Services, you will play a critical role in championing arenaflex clients through interaction via phone and written communication, providing exceptional customer service to coworkers and clients. Your responsibilities will include:
* Partnering with clinics and occupational health facilities to obtain necessary documentation for clients
* Providing billing fees for occupational health services in appropriate programs
* Partnering with collectors to schedule and perform urine drug screen collections and other screenings at client facilities
* Reviewing occupational health results and forwarding to clients in a timely manner across multiple platforms
* Analyzing, problem-solving, and providing resolution to locate clinics and other occupational health facilities
* Entering new sites and billing information across multiple platforms
* Setting up third-party billing accounts
* Confirming existing vendor data and updating as needed across multiple platforms
* Ordering vendor products as needed for onsite events
* Utilizing Salesforce Customer Relationship Management (CRM) for case management
* Initiating and maintaining appropriate documentation of case management from initial report through final resolution
**Who You Are**
We are seeking a highly motivated and detail-oriented individual with a passion for precision, client satisfaction, and a commitment to improving workplace safety and health. To be successful in this role, you will need:
* Previous experience in the drug-screening industry (a plus!)
* MS Office Intermediate User (Advanced User a plus! and Excel Super User a plus plus!)
* Experience in support/client services – customer service orientation essential
* History of successful outcomes in handling difficult situations and customers
* Excellent written and verbal communication with a keen attention to detail
* A strong work ethic, problem-solver, and a goal-oriented mindset
* Well-organized, able to prioritize, and efficiently work under high-volume conditions
* Ability to work well independently, but also eager to work collaboratively across teams while demonstrating leadership and accountability
* A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
**Compensation & Benefits**
arenaflex offers an exciting and meaningful learning and development opportunity, where every opportunity is a stepping stone to success and growth. This position is also eligible for excellent benefits, including:
* Paid healthcare and life insurance premiums
* Low-cost dental and vision insurance
* Employee assistance program
* 401K matching up to 4%
* 17 days of paid time off
* 8 company-paid holidays
* 2 additional days of paid time off for volunteer activities
**Career Growth Opportunities & Learning Benefits**
At arenaflex, we believe in empowering our employees to take ownership of their careers and providing opportunities for growth and development. As a Medical Specialist/Data Entry Specialist in Medical Information Services, you will have access to:
* Ongoing training and development opportunities to enhance your skills and knowledge
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and professional growth
* A collaborative and supportive work environment that fosters innovation and creativity
**Work Environment & Company Culture Highlights**
arenaflex is a remote-friendly company, offering a flexible and autonomous work environment that allows you to work from the comfort of your own home. Our company culture is built on a foundation of integrity, innovation, and customer satisfaction, and we strive to create a work environment that is collaborative, inclusive, and supportive.
**Conclusion**
If you are a detail-oriented and customer-focused professional looking to elevate your career in the dynamic background check and drug screening industry, we invite you to join our innovative team at arenaflex as a Medical Specialist/Data Entry Specialist in Medical Information Services. This exciting opportunity offers a unique chance to lead and oversee drug screening processes, ensuring accuracy and compliance with industry standards, while working in a fast-paced and collaborative environment. Apply now to take the first step towards a rewarding career with arenaflex!
**Apply Now**
To apply for this exciting opportunity, please visit our website at [insert link]. We look forward to hearing from you!
**Contact Information**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact email] or [insert contact phone number]. We would be happy to discuss this opportunity further and answer any questions you may have.
Apply Now
**About arenaflex**
arenaflex is a leading provider of employment intelligence solutions, empowering employers to make informed decisions through background and medical screening. As a seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA), arenaflex has established itself as a trusted partner in the human capital management industry. With a rich history dating back to 1995, arenaflex has provided innovative technology solutions to businesses from its corporate offices in Alpharetta, Georgia. Since 2020, arenaflex has been a portfolio company of Hanover Investor Management, a London-based private equity firm. By joining arenaflex, you will have the opportunity to learn from industry leaders while making a meaningful impact on the lives of others.
**Our Culture & Values**
At arenaflex, we value our employees and strive to create a work environment that is collaborative, inclusive, and supportive. Our culture is built on a foundation of integrity, innovation, and customer satisfaction. We believe in empowering our employees to take ownership of their work, providing opportunities for growth and development, and fostering a sense of community and teamwork.
**What You'll Do**
As a Medical Specialist/Data Entry Specialist in Medical Information Services, you will play a critical role in championing arenaflex clients through interaction via phone and written communication, providing exceptional customer service to coworkers and clients. Your responsibilities will include:
* Partnering with clinics and occupational health facilities to obtain necessary documentation for clients
* Providing billing fees for occupational health services in appropriate programs
* Partnering with collectors to schedule and perform urine drug screen collections and other screenings at client facilities
* Reviewing occupational health results and forwarding to clients in a timely manner across multiple platforms
* Analyzing, problem-solving, and providing resolution to locate clinics and other occupational health facilities
* Entering new sites and billing information across multiple platforms
* Setting up third-party billing accounts
* Confirming existing vendor data and updating as needed across multiple platforms
* Ordering vendor products as needed for onsite events
* Utilizing Salesforce Customer Relationship Management (CRM) for case management
* Initiating and maintaining appropriate documentation of case management from initial report through final resolution
**Who You Are**
We are seeking a highly motivated and detail-oriented individual with a passion for precision, client satisfaction, and a commitment to improving workplace safety and health. To be successful in this role, you will need:
* Previous experience in the drug-screening industry (a plus!)
* MS Office Intermediate User (Advanced User a plus! and Excel Super User a plus plus!)
* Experience in support/client services – customer service orientation essential
* History of successful outcomes in handling difficult situations and customers
* Excellent written and verbal communication with a keen attention to detail
* A strong work ethic, problem-solver, and a goal-oriented mindset
* Well-organized, able to prioritize, and efficiently work under high-volume conditions
* Ability to work well independently, but also eager to work collaboratively across teams while demonstrating leadership and accountability
* A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
**Compensation & Benefits**
arenaflex offers an exciting and meaningful learning and development opportunity, where every opportunity is a stepping stone to success and growth. This position is also eligible for excellent benefits, including:
* Paid healthcare and life insurance premiums
* Low-cost dental and vision insurance
* Employee assistance program
* 401K matching up to 4%
* 17 days of paid time off
* 8 company-paid holidays
* 2 additional days of paid time off for volunteer activities
**Career Growth Opportunities & Learning Benefits**
At arenaflex, we believe in empowering our employees to take ownership of their careers and providing opportunities for growth and development. As a Medical Specialist/Data Entry Specialist in Medical Information Services, you will have access to:
* Ongoing training and development opportunities to enhance your skills and knowledge
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and professional growth
* A collaborative and supportive work environment that fosters innovation and creativity
**Work Environment & Company Culture Highlights**
arenaflex is a remote-friendly company, offering a flexible and autonomous work environment that allows you to work from the comfort of your own home. Our company culture is built on a foundation of integrity, innovation, and customer satisfaction, and we strive to create a work environment that is collaborative, inclusive, and supportive.
**Conclusion**
If you are a detail-oriented and customer-focused professional looking to elevate your career in the dynamic background check and drug screening industry, we invite you to join our innovative team at arenaflex as a Medical Specialist/Data Entry Specialist in Medical Information Services. This exciting opportunity offers a unique chance to lead and oversee drug screening processes, ensuring accuracy and compliance with industry standards, while working in a fast-paced and collaborative environment. Apply now to take the first step towards a rewarding career with arenaflex!
**Apply Now**
To apply for this exciting opportunity, please visit our website at [insert link]. We look forward to hearing from you!
**Contact Information**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact email] or [insert contact phone number]. We would be happy to discuss this opportunity further and answer any questions you may have.
Apply Now