Immediate Hiring: Remote Customer Service Agent
Core Information:Company: WorkwarpStart Date: Immediate openings availableLocation: RemoteCompensation: a competitive salaryPosition: Remote Customer Service Agent  About The Role
Role: Full time | Remote - Michigan residents...
If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed.
You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed!
What You'll Do
 Provide fantastic service over the phone
 Use your computer skills to:
 Research requests related to profile assistance
 Track vehicle shipments and vehicle orders
 Assist with car warranties
 Escalate critical orders
 Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day).
Skills For Success
Required Skills
 Computer, typing and phone skills
 Can speak and type proficiently at the same time
 Able to problem-solve, act as a consultant and resolve customer issues
 Solid work ethic, able to meet deadlines
 Excellent organizational and interpersonal skills, strong attention to detail
Eligibility Requirements
 High school diploma or equivalent
 Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
 Available to work during the hours below. Note: Must be able to stick to the schedule reliably, as some queues are time sensitive.
Schedule
Scheduled During Hours Of Operation
 Training (requires 100% attendance):
 First five weeks - instructor-led: 8 hours / day Between 8 a.m. and 5:30 p.m. Eastern time Monday - Friday
 Next four weeks - hands-on calls:
Between 8 a.m. and 8 p.m. Eastern time
Monday - Friday
 Work schedule:
 Able to work shifts between 8 a.m. and 8 p.m. Eastern time
 Monday - Friday
 No weekends!
Nice to Have
 Degree in a relevant or related field
 Experience in the automotive industry
Remote Work Requirements
 Michigan resident
 High-speed internet access at home that you are able to connect to via Ethernet or landline
 Secluded and distraction-free work environment
The Remote Experience
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
(direct link to video: https://mrly.info/h4b)
Why Join Our Morley Family
The value of your employment is more than your paycheck. ItÂs the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package.
Health & Wellness Benefits
 Medical and prescription coverage, including free annual physicals
 Dental and vision insurance
 Paid time off
 Associate wellness program (earn a reward for getting your annual wellness checkup)
 Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
 401(k) with match
 Flexible spending account
 Life insurance
 Short- and long-term disability insurance
Benefits to Make Your Life Easier
 Teladoc: Free online access to doctors 24/7
 24/7 nurse help desk
 Patient advocacy: Free 24/7 help with benefit questions and claims issues
 Family, financial and estate guidance (will) services
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us.
Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].
Thank you for your interest in Morley.
Notices
 Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.
 Click here to view MorleyÂs CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.
 Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Role: Full time | Remote - Michigan residents...
If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed.
You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed!
What You'll Do
 Provide fantastic service over the phone
 Use your computer skills to:
 Research requests related to profile assistance
 Track vehicle shipments and vehicle orders
 Assist with car warranties
 Escalate critical orders
 Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day).
Skills For Success
Required Skills
 Computer, typing and phone skills
 Can speak and type proficiently at the same time
 Able to problem-solve, act as a consultant and resolve customer issues
 Solid work ethic, able to meet deadlines
 Excellent organizational and interpersonal skills, strong attention to detail
Eligibility Requirements
 High school diploma or equivalent
 Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
 Available to work during the hours below. Note: Must be able to stick to the schedule reliably, as some queues are time sensitive.
Schedule
Scheduled During Hours Of Operation
 Training (requires 100% attendance):
 First five weeks - instructor-led: 8 hours / day Between 8 a.m. and 5:30 p.m. Eastern time Monday - Friday
 Next four weeks - hands-on calls:
Between 8 a.m. and 8 p.m. Eastern time
Monday - Friday
 Work schedule:
 Able to work shifts between 8 a.m. and 8 p.m. Eastern time
 Monday - Friday
 No weekends!
Nice to Have
 Degree in a relevant or related field
 Experience in the automotive industry
Remote Work Requirements
 Michigan resident
 High-speed internet access at home that you are able to connect to via Ethernet or landline
 Secluded and distraction-free work environment
The Remote Experience
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
(direct link to video: https://mrly.info/h4b)
Why Join Our Morley Family
The value of your employment is more than your paycheck. ItÂs the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package.
Health & Wellness Benefits
 Medical and prescription coverage, including free annual physicals
 Dental and vision insurance
 Paid time off
 Associate wellness program (earn a reward for getting your annual wellness checkup)
 Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
 401(k) with match
 Flexible spending account
 Life insurance
 Short- and long-term disability insurance
Benefits to Make Your Life Easier
 Teladoc: Free online access to doctors 24/7
 24/7 nurse help desk
 Patient advocacy: Free 24/7 help with benefit questions and claims issues
 Family, financial and estate guidance (will) services
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us.
Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].
Thank you for your interest in Morley.
Notices
 Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.
 Click here to view MorleyÂs CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.
 Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now