Fraud Examiner
About the position The Fraud Specialist serves as a senior-level investigator within the Fraud Investigations team, responsible for conducting mid- to high-complexity fraud investigations across all lines of business. This role goes beyond standard fraud analysis by providing subject matter expertise, supporting fraud mitigation strategies, and mentoring junior analysts. A Certified Fraud Examiner (CFE), the Fraud Specialist leverages investigative acumen and advanced fraud detection tools to identify schemes, resolve complex cases, and reduce organizational risk. Responsibilities • Lead complex fraud investigations (Level 2) involving digital account takeover, identity theft, synthetic fraud, internal fraud, and high-dollar losses. • Utilize fraud detection systems, internal case management tools, and third-party solutions (e.g., Giact, Pindrop) to identify patterns and investigate referrals. • Ensure accurate, complete, and timely documentation of investigative findings. • Collaborate with the SIU team when cases meet escalation thresholds or regulatory referral criteria. • Support the QA process by serving as a peer reviewer or calibration partner for Level 1 and Level 2 cases. • Serve as a process SME to improve training materials, QA standards, and fraud typology guides in partnership with the Training and QA teams. • Work directly with call centers, customer service, and IT teams to understand fraud entry points and recommend control enhancements. • Conduct fraud trend analysis and share findings to support broader fraud prevention strategies. • Support the development and onboarding of new fraud analysts through mentoring and informal leadership. • Maintain compliance with internal policies, industry best practices, and regulatory requirements. Requirements • Bachelor's degree in Criminal Justice, Business, or a related field. • Active Certified Fraud Examiner (CFE) credential required. • 5+ years of fraud investigation experience, including experience handling complex investigations across multiple product lines. • Advanced knowledge of fraud schemes and fraud detection tools (e.g., Giact, Pindrop, SecureLogix, FraudShare). • Strong written and verbal communication skills, including the ability to document findings clearly and concisely. • Ability to mentor, influence, and support team members and cross-functional stakeholders. Nice-to-haves • Experience with call center red flags, identity validation, and online account takeover investigations strongly preferred. Benefits • Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being. • Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. • Employee Assistance Program: Confidential counseling services and resources are available to all employees. • Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000. • Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. • Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Apply tot his job