Carrier Relations Manager - Vietnam
Carrier & Operator Engagement Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security) Lead operator onboarding for Open Gateway / Network API enablement Network API Commercialization Drive adoption of Network APIs including: Number Verification SIM Swap Detection KYC & Identity APIs Device Status & Line Status Silent Authentication Define commercial models (revenue share, per-transaction, success-based pricing) Support go-to-market strategies with operators and enterprise customers Standards & Ecosystem Alignment Work closely with GSMA Open Gateway and CAMARA standards Ensure operator implementations align with CAMARA API specifications Represent CloudCom in industry forums, operator workshops, and partner meetings Internal Collaboration Coordinate with Product, Engineering, Security, and Legal teams Translate operator network capabilities into developer-ready APIs Support roadmap planning based on operator readiness and market demand Operational & Regulatory Support Assist operators with: Security and compliance alignment API SLAs and operational readiness Regulatory considerations (KYC, privacy, consent) Support pilots, proofs of concept, and commercial launches Required Qualifications Strong experience in carrier relations, telecom partnerships, or wholesale telecom Solid understanding of Mobile Network Operator environments Hands-on exposure to Network APIs, CPaaS, or telco digital platforms Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn) Ability to engage both technical and commercial stakeholders Excellent communication and negotiation skills Experience working with global operators and cross-regional teams Preferred Qualifications Experience with: Identity & Authentication APIs Telco security standards (OAuth2, OIDC, CIBA) Network Exposure concepts (NEF, network slicing, identity APIs) Background in CPaaS, fintech, or digital identity solutions Previous involvement in operator API monetization initiatives What CloudCom Offers Opportunity to work at the forefront of Open Gateway & Network APIs Direct exposure to global telecom operators High-impact role shaping operator monetization strategies Flexible, international working environment Competitive compensation based on experience Ideal Candidate Profile Strong telco network understanding with a business-first mindset Comfortable navigating complex operator environments Passionate about transforming network capabilities into digital products Able to operate independently and influence across organizations