Call Center Representative Remote at Esco Industries Inc
Esco Industries Inc in Riverside, CA is looking for one remote call center representative to join our team. We are located on 1755 Iowa Ave, Bldg A. Our ideal candidate is self-driven, motivated, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Sign on bonus
Medical Insurance
Paid Training
401k
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Qualifications
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
We are looking forward to hearing from you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $33.00 - $38.00/hour.
About Esco Industries Inc: Esco Industries Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply Now
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Sign on bonus
Medical Insurance
Paid Training
401k
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Qualifications
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
We are looking forward to hearing from you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $33.00 - $38.00/hour.
About Esco Industries Inc: Esco Industries Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply Now