Assistant Property Readiness Coordinator (Entry Level)

Real Property Management Pros is a locally owned franchise of North America’s largest residential property management organization, seeking an Assistant Property Readiness Coordinator. The role involves ensuring smooth move-ins and move-outs, providing top-tier customer service, and coordinating maintenance projects to enhance Resident satisfaction. Responsibilities Oversee Move-Ins & Move-Outs Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up Coordinate Make-Ready Projects Organize repairs, cleanings, and other services between Resident turnovers Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents Champion Resident Satisfaction Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score Collaborate with the Leasing Team Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed Provide concierge-level service by educating Investors on property statuses and potential upgrades Maintain Detailed Records Accurately document all interactions and property details in our software systems Keep digital and physical records updated for compliance and accountability Skills High school diploma or equivalent required Valid driver's license and reliable transportation for on-site visits Ability to pass background checks in accordance with local regulations Customer-Focused: You genuinely enjoy helping people and understand the importance of creating positive experiences for Residents Detail-Oriented: You notice the small things that make a big difference in property condition evaluations and make-ready processes Organized & Flexible: You can juggle multiple tasks, re-prioritize as needed, and keep projects running on time A Clear Communicator: You can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing Tech-Savvy: Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates Locally Based: You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits College degree preferred (recent grads encouraged to apply) Experience in a customer-facing or project coordination role is a plus Interest in Real Estate: Whether you're exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you're eager to learn about single-family property management Benefits Performance Bonuses: Potential additional earnings based on team and NPS performance (not guaranteed). Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure. Mileage Reimbursement: For field visits and errands. Professional Growth: We value internal promotions—learn single-family property management from the ground up and chart a path to higher-level roles. Company Overview Real Property Management Pros offers its users with residential leasing and property management services. It was founded in 1995, and is headquartered in Haymarket, Virginia, USA, with a workforce of 11-50 employees. Its website is