Virtual Medical Assistant – Remote Patient Monitoring (RPM) / Chronic Care Management (CCM) Intake

Remote Full-time
Remote (U.S. applicants only; HIPAA compliance required)

About Us:
We are a rapidly growing medical practice launching a Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) program for Medicare and select commercial insurance patients. Our mission is to improve patient outcomes through proactive engagement and technology-driven care.

Responsibilities:
• Contact new patient referrals via phone/email to introduce RPM/CCM program and answer questions
• Verify insurance eligibility for RPM/CCM coverage
• Obtain and process e-signature consent forms
• Coordinate with device vendor for ordering and shipment (e.g., BP cuff, scale)
• Track device delivery and patient setup status
• Schedule initial and follow-up calls with our nursing team
• Document all interactions in HIPAA-compliant system
• Maintain organized patient onboarding logs and status reports

Requirements:
• 1+ year experience as a Medical Assistant, Care Coordinator, or similar healthcare role
• HIPAA training and compliance knowledge
• Excellent communication skills (clear, patient-friendly, professional)
• Strong organizational skills and attention to detail
• Reliable internet and ability to work from a private, quiet environment
• Proficient with basic EHR systems, email, and online forms
• Comfortable with patient intake scripts and structured workflows

Preferred Qualifications:
• Experience with RPM/CCM or telehealth programs
• Familiarity with Medicare and managed care coverage
• Insurance verification experience

Benefits of Working With Us:
• Flexible remote work
• Growth potential as patient volume expands
• Supportive, collaborative team environment

To Apply:
Submit your resume along with a brief cover letter highlighting your healthcare experience and any RPM/CCM background.

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 20 – 25 per week

Work Location: Remote

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