VAS Engineer- Signature
About AppLogic Networks
AppLogic Networks, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes AppLogic Networks unique in the market: superior App QoE!
About The Role
Are you a technically minded engineer with a passion for solving complex network challenges and delivering exceptional customer experiences? AppLogic Networks is looking for a VAS Engineer - Signatures to join our Global Services team and play a critical role in supporting our key accounts.
In this role, you'll be at the forefront of daily protocol development activities, working in a high-availability production environment where your attention to detail and investigative mindset will make a real difference. You'll monitor, identify, and drive resolution of potential issues — acting as a trusted liaison between our customers and AppLogic Networks' internal teams, including Customer Support, Product Management, and Global Professional Services.
What Will You Do
Monitor & Test — Perform daily monitoring and testing of critical applications, system health, logs, and alarms with a strong sense of urgency when issues arise
Analyze & Troubleshoot — Investigate critical application traffic and detect problems using tools such as traffic sniffers, simulators, MRTG, PRTG, SNMP polling, and log analysis
Identify & Develop — Work on deployed solutions to identify grey critical apps/protocol traffic and design new solutions for monitoring and detection
Collaborate & Lead — Lead discussions and analysis with cross-functional departments to solve and prevent issues before they impact customers
Enable Customers — Provide knowledge transfer and technical guidance to customers, empowering them to better understand and leverage AppLogic Networks solutions
Communicate & Escalate — Serve as the primary liaison between customer operations and AppLogic Networks' Customer Support, Account Management, and engineering teams — managing escalations, status updates, and resolution timelines
Hands-On Support — Work directly with equipment and tools as needed, supporting team members across a cross-functional environment
What Will You Bring
Required Qualifications
Education: Bachelor's degree in Computer Science, Engineering, or another STEM discipline
Experience: Minimum 5 years in a technical role
Technical Skills
Strong command of Unix-based operating systems (Linux, FreeBSD, etc.)
Proficiency in programming or scripting languages (Java, C/C++, Python, Perl, etc.)
Hands-on expertise with packet-level debugging tools (Wireshark, tcpdump, tcpreplay, or similar)
Solid understanding of web application concepts including P2P, VoIP, WAP, MMS, and RTSP
Deep knowledge of networking and IP-related technologies
Experience in Quality Assurance testing
Strong background in VoIP, IPTV, and video streaming protocols and architecture
Thorough understanding of end-to-end network call flows and relevant protocols (DHCP, RADIUS, DIAMETER, GRE, SIP, RTP, MGCP, H.323, RTCP)
Core Competencies
Exceptional troubleshooting, investigative, and problem-solving abilities
Strong communication and presentation skills — both written and verbal
Ability to manage competing priorities in complex, high-pressure environments
Customer-first mindset with a passion for satisfaction and follow-through
Comfortable working directly with customers, even in high-pressure situations
Ability to multitask and manage multiple customer requests simultaneously
Strong attention to detail and commitment to follow-up
Project management capabilities and team-oriented work style
Desired Skills
Experience with network hardware installation and configuration (Cisco, Juniper, or similar)
Familiarity with web technologies (JavaScript, HTML5, HTTP)
Knowledge of virtualization technologies (VMware, KVM) and OpenStack deployment
Understanding of NFV, particularly MANO/ONAMP frameworks
Experience with billing and charging concepts, including OCS, PCRF, and PCEF
Familiarity with industry frameworks such as Scrum or ITIL
Experience with data modelling, DB administration, SQL/PostgreSQL, ETL, and/or BI
Background in wireline (Cable, DSL, FTTH) and/or wireless networks (LTE, 5G, Wi-Fi, UMTS, GPRS)
Experience with SQL databases, network traffic monitoring, or firewall technologies in a Telecom, ISP, or Cable Internet environment
Work Conditions
Fast-paced office environment
Occasional extended hours or split shifts may be required
Occasional travel required
What you can expect from us
Flexible working hours, hybrid work environment (occasionally may be required to take afterhours call)
Career development and advancement opportunities
Fast-paced office environment
At AppLogic Networks we understand the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
AppLogic Networks believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.
AppLogic Networks offers competitive salaries and a comprehensive benefits package, including health insurance, and other perks to ensure the well-being and financial security of its employees.
Apply Now
AppLogic Networks, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes AppLogic Networks unique in the market: superior App QoE!
About The Role
Are you a technically minded engineer with a passion for solving complex network challenges and delivering exceptional customer experiences? AppLogic Networks is looking for a VAS Engineer - Signatures to join our Global Services team and play a critical role in supporting our key accounts.
In this role, you'll be at the forefront of daily protocol development activities, working in a high-availability production environment where your attention to detail and investigative mindset will make a real difference. You'll monitor, identify, and drive resolution of potential issues — acting as a trusted liaison between our customers and AppLogic Networks' internal teams, including Customer Support, Product Management, and Global Professional Services.
What Will You Do
Monitor & Test — Perform daily monitoring and testing of critical applications, system health, logs, and alarms with a strong sense of urgency when issues arise
Analyze & Troubleshoot — Investigate critical application traffic and detect problems using tools such as traffic sniffers, simulators, MRTG, PRTG, SNMP polling, and log analysis
Identify & Develop — Work on deployed solutions to identify grey critical apps/protocol traffic and design new solutions for monitoring and detection
Collaborate & Lead — Lead discussions and analysis with cross-functional departments to solve and prevent issues before they impact customers
Enable Customers — Provide knowledge transfer and technical guidance to customers, empowering them to better understand and leverage AppLogic Networks solutions
Communicate & Escalate — Serve as the primary liaison between customer operations and AppLogic Networks' Customer Support, Account Management, and engineering teams — managing escalations, status updates, and resolution timelines
Hands-On Support — Work directly with equipment and tools as needed, supporting team members across a cross-functional environment
What Will You Bring
Required Qualifications
Education: Bachelor's degree in Computer Science, Engineering, or another STEM discipline
Experience: Minimum 5 years in a technical role
Technical Skills
Strong command of Unix-based operating systems (Linux, FreeBSD, etc.)
Proficiency in programming or scripting languages (Java, C/C++, Python, Perl, etc.)
Hands-on expertise with packet-level debugging tools (Wireshark, tcpdump, tcpreplay, or similar)
Solid understanding of web application concepts including P2P, VoIP, WAP, MMS, and RTSP
Deep knowledge of networking and IP-related technologies
Experience in Quality Assurance testing
Strong background in VoIP, IPTV, and video streaming protocols and architecture
Thorough understanding of end-to-end network call flows and relevant protocols (DHCP, RADIUS, DIAMETER, GRE, SIP, RTP, MGCP, H.323, RTCP)
Core Competencies
Exceptional troubleshooting, investigative, and problem-solving abilities
Strong communication and presentation skills — both written and verbal
Ability to manage competing priorities in complex, high-pressure environments
Customer-first mindset with a passion for satisfaction and follow-through
Comfortable working directly with customers, even in high-pressure situations
Ability to multitask and manage multiple customer requests simultaneously
Strong attention to detail and commitment to follow-up
Project management capabilities and team-oriented work style
Desired Skills
Experience with network hardware installation and configuration (Cisco, Juniper, or similar)
Familiarity with web technologies (JavaScript, HTML5, HTTP)
Knowledge of virtualization technologies (VMware, KVM) and OpenStack deployment
Understanding of NFV, particularly MANO/ONAMP frameworks
Experience with billing and charging concepts, including OCS, PCRF, and PCEF
Familiarity with industry frameworks such as Scrum or ITIL
Experience with data modelling, DB administration, SQL/PostgreSQL, ETL, and/or BI
Background in wireline (Cable, DSL, FTTH) and/or wireless networks (LTE, 5G, Wi-Fi, UMTS, GPRS)
Experience with SQL databases, network traffic monitoring, or firewall technologies in a Telecom, ISP, or Cable Internet environment
Work Conditions
Fast-paced office environment
Occasional extended hours or split shifts may be required
Occasional travel required
What you can expect from us
Flexible working hours, hybrid work environment (occasionally may be required to take afterhours call)
Career development and advancement opportunities
Fast-paced office environment
At AppLogic Networks we understand the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
AppLogic Networks believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.
AppLogic Networks offers competitive salaries and a comprehensive benefits package, including health insurance, and other perks to ensure the well-being and financial security of its employees.
Apply Now