Transfers Operations Associate

Freetrade’s mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We’re changing that. We’re building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you’re driven by solving complex problems and building innovative products, you’ll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We’ll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we’re accelerating our roadmap and taking our products to the next level. We’re building new features like mutual funds, bonds, and family investment tools. We’re also exploring how we can leverage AI to deliver an even better experience for our customers. We are looking for an exceptional Transfer Operations Associate to join our team. You will work within the Brokerage Operations function where you will perform day to day operational processes as well as implement process improvements and automations. You will have the opportunity to expand your knowledge within the brokerage space, becoming an expert in the full trade lifecycle, the teams you will have the opportunity to work with include: Trading Settlements Transfers Payments Corporate actions Tax You will also have an opportunity to learn about: Process improvements Spreadsheets-based automations Advanced usage of the Google Suite (Sheets, Docs, etc) Application of various tools and languages such as Regular Expressions, SQL, Google Sheets Apps Script, Zapier, and more And more, while working with technical specialist and the relevant engineering teams You will… Become an integral member of the Brokerage Operations team taking responsibility for queries from all areas of the business and our customers. Develop your understanding of operational processes including market and cash settlement, Corporate actions, Transfers and Tax. Help improve the existing Brokerage Operations processes by process planning and automations you will learn. Deal with day to day payment and settlement queries from our customers via email. Provide end-to-end administrative support for the team. About you: You will have a keen interest in learning about the brokerage environment. You will additionally have a keen interest in learning process improvement and automation methods. You will be willing to work independently and thrive in a fast-paced working environment where you can act on and share ideas collaboratively. Love a challenge, able to make an impact and take ownership of your work independently. Logistics & Benefits: Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here’s what’s on offer in 2025: Hybrid working culture We’re operating in a hybrid model: 3-days in-office / 2-days from home . We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it : We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In Budapest: Competitive salary - carefully benchmarked. Sickness coverage - You get a 100% coverage up to 15 days/annum. Cafeteria - an annual budget to spend at your discretion, whether by adding it to your SZÉP card, covering car-sharing expenses, or using it toward your rent. Health insurance - Medicover Blue package, which includes annual preventive examinations, extensive outpatient care, diagnostic tests, one-day surgeries, dental check-up, and even therapeutic exercises. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Option to Work From Anywhere - for up to four weeks per year. Holidays - 20 days as a base, plus your birthday off, and one extra day for every year at Freetrade. A new discretionary bonus scheme - coming this year! Following the close of the deal to become part of IG Group, you can expect that our benefits package will further improve to align with the benefits on offer. Interview Process We keep things simple and transparent. Our process typically includes: Initial interview – A chat with one of our Talent Specialists. Take-Home Task – Show us how you think and solve problems. Hiring Manager interview – A deep dive into your skills and experience. Executive interview – A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.