Telehealth Care Manager – IDD Program (Remote, Must Be Licensed in Alaska)
About Health Readiness Resources (HRR): Health Readiness Resources (HRR) provides high-quality, person-centered telehealth services to individuals with Intellectual and Developmental Disabilities (IDD) and Traumatic Brain Injuries (TBI). Our integrated care model focuses on the physical, behavioral, and social well-being of each person—ensuring coordinated, compassionate, and accessible care across Alaska. Position Overview We are seeking a dedicated and empathetic Care Manager to join our Telehealth IDD Program. In this remote role, you will serve as a primary point of contact for individuals and families, helping to coordinate care, support transitions, and connect patients to essential health and community services. You’ll play a key role in promoting wellness, behavioral stabilization, and independence for those living with IDD and/or TBI. Key Responsibilities • Conduct person-centered assessments to evaluate physical, behavioral, and social health needs. • Develop and manage individualized care and support plans. • Coordinate services among medical, behavioral health, and community providers. • Facilitate safe care transitions and ensure continuity of care. • Serve as a consistent point of contact for patients, families, and care teams via telehealth. • Educate individuals and families on wellness, self-advocacy, and available community resources. • Monitor progress, adjust interventions as needed, and provide proactive and crisis support. • Maintain accurate documentation and ensure compliance with state and program standards. • Stay up to date with Alaska regulations, care management best practices, and telehealth advancements. Qualifications • Bachelor’s or Master’s degree in Nursing, Social Work, Behavioral Health, or a related field. • Active Alaska licensure (RN, LCSW, LPC, LCPC, MHC, or equivalent) – Required. • 1–2 years of experience in care coordination, case management, or direct clinical care. • Experience with IDD, TBI, mental health, or complex care populations preferred. • Telehealth or virtual care experience strongly preferred. • Strong communication, organizational, and problem-solving skills. Additional Requirements • Must pass background and healthcare registry checks. • Completion of all mandatory HRR trainings and orientation before onboarding. Schedule Options • Flexible scheduling: full-time, part-time, or contract. • Day, evening, night, and weekend shifts available. • On-call rotation participation as needed. What We Offer • Competitive pay (based on experience). • Flexible scheduling and telehealth work environment. • Training and technical support provided. • Professional growth and continuing education opportunities. • The opportunity to make a meaningful difference in the lives of individuals with IDD and TBI. Job Types: Part-time, Contract Benefits: Flexible schedule License/Certification: Active Alaska license (Required) Work Location: Remote Job Types: Part-time, Contract Pay: $50.00 - $60.00 per hour Benefits: • Flexible schedule License/Certification: • license in the state of Alaska? (Required) Work Location: Remote Apply tot his job