System Engineer – II

Remote Full-time
Job Description:
• Manage IT infrastructure and service requests
• Perform backups of systems and network devices
• Administer and maintain Active Directory (users, groups, GPOs, policies)
• Provide L2/L3 support for help desk and infrastructure issues
• Manage and troubleshoot Windows Server environments
• Support technologies including DFS, Terminal Servers, Hyper-V, IIS, SCOM, and File Servers
• Oversee and troubleshoot VMware infrastructure
• Manage and support Citrix XenApp / XenDesktop 7 environments
• Configure and maintain NetScaler policies
• Install, configure, and troubleshoot XenDesktop 7
• Support hosted shared desktops and persistent/non-persistent VDI
• Work with DNS, DHCP, Certificate Authority, and RADIUS servers
• Collaborate with cross-functional teams to ensure system stability

Requirements:
• Strong experience with Windows Server & Active Directory
• Hands-on knowledge of Group Policies (GPO)
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Experience with LAN/WAN, routing, switching, and firewall concepts
• VMware administration experience
• Citrix expertise (XenApp / XenDesktop 7)
• Familiarity with NetScaler configuration
• Exposure to Linux server administration (preferred)
• Experience with Google Workspace & Azure Active Directory
• Excellent troubleshooting and problem-solving skills.

Benefits:
• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

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