Staff Network Reliability Engineer

Remote Full-time
A new paradigm of computing
Magic Leap is a pioneer in spatial computing, developing groundbreaking augmented reality technology that seamlessly blends digital content with the real world. As the creator of the next computing platform, our mixed reality devices unlock new possibilities for how people interact with and experience their surroundings.
Magic Leap could be your place if you want to be part of a united team where everyone is empowered and trusted to make an impact. At Magic Leap, you can explore innovative solutions and use your talents to solve real-world problems. Working alongside industry experts, you can grow your skills and amplify human potential at the intersection of the physical and digital worlds. We know that successful change and progress accelerate diverse perspectives. As we shape our future, everyone's voice matters. Together, we can reimagine the world of work and, with our bold partners, make the impossible possible.
The opportunity
As a Staff Network Reliability Engineer, you'll drive the delivery of secure, high-performance services to our customers through innovative automation and systems engineering. This position blends software development with infrastructure expertise to architect highly scalable, distributed, and fault-tolerant systems.
You'll thrive in this role if you're passionate about solving complex operational challenges and possess comprehensive knowledge of interconnected systems and services. Your ability to identify process inefficiencies, design elegant solutions, and communicate changes effectively will be essential. You'll work cross-functionally to streamline workflows, reduce operational burden, and enable teams to deliver new capabilities more efficiently.
During critical incidents, you'll demonstrate composure under pressure while orchestrating recovery efforts and knowing when to escalate for additional expertise. Your collaborative nature and ability to translate technical concepts across disciplines will be key to turning strategic initiatives into reality
What you’ll do

Design and implement automated solutions to enhance system reliability and service stability through process optimization and re-engineering
Deploy and maintain hybrid infrastructure across physical and cloud environments, ensuring optimal delivery of compute, storage, and network resources
Establish and monitor Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to maintain production service health and performance standards
Create and maintain deployment tools and platforms that enable engineering teams to efficiently release services to production
Collaborate with development teams to implement operational best practices, enabling service ownership and reducing operational overhead
Mentor colleagues through technical guidance, knowledge sharing, and professional development support
Stay current with emerging technologies and industry best practices through continuous learning, professional development, and community engagement

The experience you bring

8+ years of hands-on experience in network automation engineering with a proven track record of delivering production solutions
Passion for automation and solving complex technical challenges
Advanced proficiency in scripting languages (Python, Go, Bash) and automation tools including Ansible, Terraform, Git Actions, Jenkins, and CI/CD pipelines
Production experience with enterprise network hardware from Juniper, Palo Alto, Cisco, and Mist including both wired and wireless L2/L3 equipment
Comprehensive understanding of networking protocols including BGP, ISIS, MC-LAG, TCP/UDP, DHCP, DNS, and experience with both IPv4 and IPv6 implementations
Demonstrated experience with cloud platforms (AWS, GCP) and their automation services
Working knowledge of LAN technologies (VLANs, 802.1Q, 802.3ad) and optical networking (DWDM, SFP variants, fiber optics)
Experience implementing integrated RADIUS authentication across network access systems including Global Protect VPN, ZTP, wireless controllers, and 802.1X switch port access
Proficiency with network management tools including Panorama
Excellent communication skills and ability to collaborate effectively across teams
Demonstrated ability to remain calm under pressure and lead incident response efforts
Comfort with iterative development practices including frequent testing and deployment cycles

It’s exciting if you also have

Familiarity with Cloudflare DNS management and traffic routing configurations
JQL experience for advanced Jira searches and dashboard creation
Experience working with containers (Docker, Kubernetes, ECS, etc.)

Additional Information
All your information will be kept confidential according to Equal Employment Opportunities guidelines.
All legitimate Magic Leap email communications will end with "@magicleap.com". Please carefully review all emails you receive, to ensure you only engage with legitimate representatives of Magic Leap. For the protection of your Personal Information, do not click any links, open any attachments, or further engage with any suspicious communications. In the event you receive an unexpected or suspicious communication claiming to come from Magic Leap, please reach out directly to [email protected] for assistance.
Please note that we do not accept any application documents via (e-)mail. Furthermore, we do not accept applications from recruitment agencies for this role.
Accommodations
If you need an accommodation during the application, interviewing, or hiring process, you may request an accommodation by emailing [email protected]. Magic Leap will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

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Our salary ranges are determined by role, level and location. In addition to salary, Magic Leap offers a discretionary bonus and a fully comprehensive benefits package for eligible employees.US Base Salary Range$125,000—$150,000 USD

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