Senior Software Engineer - Site Reliability Eng...

Company Overview Noctua Technology, Inc. is a software engineering and consulting corporation focused on data engineering, machine learning, and cloud technologies. We specialize in delivering premier quality software engineering solutions to Public Sector and Commercial customers across the US. Department Overview The Site Reliability Engineering discipline at Noctua Technology, Inc is a strategic force driving digital transformation. We treat operations as a software engineering challenge, focusing on the seamless integration, scalability, and long-term reliability of cloud native systems. Our SREs don’t just manage infrastructure; they build it using Infrastructure as Code (IaC), monitor it through advanced observability stacks, and protect it by engineering for failure. We work closely with clients to bridge the gap between development and operations. Job Summary We are seeking a highly experienced and autonomous Senior Site Reliability Engineer (SRE) to join our dynamic team. As a technical leader, you will define the strategy and apply advanced software engineering principles to operations, focusing on the architecture, reliability, and long-term performance of large-scale production systems. You will play a crucial role in reducing toil through automation, defining and monitoring Service Level Objectives (SLOs), and implementing best practices for system stability and incident response. This role requires working with modern cloud technologies to ensure the high availability and efficiency of applications and infrastructure. Security Clearance Requirement: Applicants must be US citizens and eligible to obtain and maintain an active Secret security clearance or above. Key Responsibilities ● Site Reliability Engineering ○ Drive the definition and adoption of SLIs and SLOs across multiple services or entire platforms, ensuring alignment with business goals. ○ Design and architect Infrastructure as Code (IaC) solutions for large-scale, complex environments, establishing standards and best practices. ○ Implement and manage containerized and serverless architectures using Docker, Kubernetes, and cloud-native services, focusing on performance and error budgets. ○ Build and maintain reliable and self-healing CI/CD pipelines to automate deployments and improve development workflows. ● Toil Reduction and Incident Management ○ Implement and refine comprehensive monitoring, alerting, and logging to detect and address performance and availability issues proactively. ○ Lead the strategic effort to eliminate toil, identifying and championing major automation projects that deliver significant organizational efficiency. ○ Lead high-severity incident response and coordinate blameless postmortems for major outages, driving the resulting remediation and systemic improvements. ● Testing and Service Resiliency ○ Implement cloud security best practices, including identity and access management (IAM), encryption, and compliance controls. ○ Proactively identify and address system weaknesses and ensure performance under stress. ○ Support disaster recovery and high availability strategies through backup and failover planning. ● Collaboration and Knowledge Sharing ○ Serve as a primary SRE liaison for development teams, influencing application architecture and design to meet reliability and scalability targets from inception. ○ Create and maintain documentation for cloud architectures, deployment processes, and best practices. ○ Contribute to internal knowledge-sharing initiatives, ensuring continuous learning within the team. ● Stakeholder Communication ○ Act as a subject matter expert and trusted advisor to clients and internal leadership on cloud infrastructure, reliability strategy, and Service Level Agreement (SLA) negotiations. ○ Act on client feedback to refine and enhance cloud solutions. ○ Conduct training and knowledge-sharing sessions to help clients manage their cloud environments effectively. ● Continuous Learning and Innovation ○ Stay updated on the latest developments in cloud infrastructure and technology trends. ○ Drive innovation by proposing and implementing new techniques and technologies. Qualifications ● 5+ years of experience in site reliability engineering, cloud engineering, or related fields. ● Strong software engineering skills with an emphasis on writing clean, modular, and maintainable code, specifically for automation and system management. ● Deep experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. ● Deep experience with containerization and orchestration tools like Docker and Kubernetes. ● Deep knowledge of networking concepts, cloud security best practices, and identity management. ● Experience with programming or scripting languages such as Python, Bash, or Go. ● Experience with CI/CD pipelines and DevOps methodologies. ● Strong problem-solving skills and the ability to troubleshoot complex cloud environments. ● Demonstrated ability to influence technical decision

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