Senior Program Manager – CTO Office (Global Software Initiatives)

ABOUT USAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies. Longevity Opportunity Vision Enjoy the game!We are seeking an experienced Senior Program Manager to join the CTO Office, acting as a critical partner to the CTO in driving the execution of our most strategic global software initiatives. This role will provide centralized visibility, governance, and reporting across a portfolio of programs that directly impact our platform and business success. As a platform provider for game developers, we deliver products and features that maximize game monetization worldwide. The Senior Program Manager will ensure that initiatives run smoothly, risks are surfaced early, and leadership has the clarity needed to make decisions. REQUIREMENTS Act as a program governance lead within the CTO Office, ensuring alignment and transparency across all major initiatives.Lead and manage a portfolio of global, cross-functional programs spanning product, engineering, and business.Design and maintain a centralized program dashboard in Jira and Confluence for visibility into scope, deliverables, milestones, risks, and blockers.Produce weekly executive status updates and portfolio health reports for the CTO and management team.Standardize reporting processes through Confluence-based weekly initiative pages and roll-ups.Establish and enforce best practices for Jira workflows, boards, fields, dashboards, and automation.Monitor and escalate risks, dependencies, and blockers across initiatives to the CTO Office for resolution.Drive executive alignment on scope, deliverables, KPIs, and timelines across initiatives. QUALIFICATIONS & SKILLS 7+ years of program or portfolio management in a software development environment.Expert-level Jira and Confluence skills — able to design, configure, and maintain enterprise dashboards and reporting frameworks.Experience with Jira Advanced Roadmaps / Portfolio for Jira for cross-initiative planning.Proven ability to build and present executive-ready dashboards, reports, and recommendations.Track record of success managing global, distributed teams.Strong communication, facilitation, and stakeholder management skills.PMP or Agile certifications are a plus.Experience in gaming, SaaS, or platform companies strongly preferred. Additional Information Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.Criminal History Consideration:For the Senior Program Manager, we will conduct a background check that may include the following:Criminal history checkEmployment verificationEducation verificationRelevance to Job Responsibilities:The background check is relevant to this position because of the following role responsibilities:Accessing confidential company dataEnsuring compliance with regulatory requirementsHandling sensitive financial information/managing budgets/accessing fundsRights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected]:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected]. Compensation The listed range is specific to Los Angeles and varies based on factors such as location and experience.

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