Agency Support Representative

CURE Auto Insurance is focused on enhancing relationships with agency partners, and they are seeking an Agency Support Representative. This entry-level role involves supporting the Agency Team with data organization, maintaining agency documentation, and distributing reports to agencies and management. Responsibilities Support the Agency Team with organizing and maintaining partner data Maintain our internal Agency Dashboard Acquire necessary documentation from newly appointed agencies Maintain agency licenses and contracts Notify IT of changes in agency information Notify accounting department of changes in agency financial information Email agency’s policy information on a weekly basis Create and distribute quarterly agency commission statements Email agencies procedure updates Maintain agency’s producer information Organize agency growth data monthly Provide feedback and updates to the Agency Team as needed Skills High school diploma or equivalent required; associate or bachelor degree is a plus Some familiarity with auto insurance processes, terminology, and customer lifecycle will be helpful Willingness to learn tools such Guidewire and other company systems Interest in customer experience, service improvement, or business operations Familiar with Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiar with Google Workspace (Gmail, Docs, Sheets, Slides, Meet, Drive) Good organizational skills and attention to detail Strong analytical and problem-solving skills Ability to work independently and collaboratively in a fast-paced environment Benefits Flexible work hours between 8:00 AM and 5:00 PM Hybrid schedule: team members work onsite four days a week and can work remotely one day a week Company Overview At CURE, we don’t need reform to do what’s right. It was founded in 1990, and is headquartered in Princeton, New Jersey, USA, with a workforce of 201-500 employees. Its website is