Senior Legal Operations Manager (Administration)
About the position Genentech seeks to hire a Senior Legal Administrative Operations Manager with a blend of people management and project management skills. This individual will play a pivotal role in aligning administrative support services with the evolving needs of our Legal Department, while also driving individual project work to enhance operational efficiencies. The role will be a 75-25 split between primarily team management and project management responsibilities, including driving process improvements and operational efficiencies. This role reports into the Legal Operations Team of Genentech, a member of the Roche group. This position is based onsite at the South San Francisco, California campus of Genentech and is not suitable for a fully remote working arrangement. Relocation benefits are not available for this job posting. Responsibilities • Lead and manage a team of administrative professionals supporting various practice groups within Legal. • Provide coaching, performance management, career development, and succession planning for direct reports. • Foster a collaborative and cohesive environment among the administrative team, fostering knowledge-sharing and best practices. • Develop and execute training programs to enhance administrative skill sets, particularly in technology, automation, and legal operations processes. • Partner with legal leadership to align administrative services with department goals and evolving business needs. • Oversee resource allocation to ensure equitable distribution of work and provide backup support when necessary. • Monitor and refine Service Level Agreements (SLAs) to maintain high-quality administrative support across the department. • Identify and implement process improvements to increase efficiency, reduce redundancy, and enhance workflow across legal administrative functions. • Standardize administrative workflows and best practices across legal teams. • Actively analyze administrative performance metrics and recommend operational enhancements. • Lead change management efforts related to administrative operations, ensuring smooth transitions in processes and structures. • Take on individual project work, including Project Manager responsibilities, to drive process improvements and enhance operational efficiencies within the Legal Department. • Lead continuous improvement initiatives to modernize and streamline administrative processes within the department. Requirements • Bachelor's degree (Ideally in a scientific, business, or legal discipline) • Minimum of 7 years of experience in an administrative management role, preferably in a corporate legal or professional services environment. • 5+ years of proven ability to lead project teams • Experience managing teams of administrative professionals with a focus on performance development and training. • Background in legal operations, process improvement, or project management is a plus. • Ability to motivate, coach, and develop high-performing teams. • Experience identifying inefficiencies and implementing workflow improvements. • Ability to lead individual projects, manage deadlines, and deliver process improvements. • Comfort with administrative technology, legal operations tools, and workflow automation. • Strong interpersonal skills with the ability to engage and influence senior stakeholders. • Ability to guide teams through organizational change and process transitions. Benefits • Discretionary annual bonus based on individual and Company performance. Apply tot his job