Senior Customer Insights Analyst - Customer Success Operations
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. The Senior Customer Insights Analyst will be the engine behind our data-driven approach to customer retention and growth, turning complex data into actionable insights that empower leaders to make business-critical decisions.
Requirements
• 3-5+ years of experience in data analysis, ideally within a SaaS Customer Success, Sales Operations, or Revenue Operations environment.
• Strong Excel skills and hands-on experience working with Salesforce.
• Experience with BI and analytics tools such as Tableau, Power BI, or Sisense is highly valued.
• Working knowledge of SQL or Python is required.
• Experience with or exposure to AI-driven analytics or reporting tools is a plus.
Benefits
• Medical, Dental, Vision
• 401(k)
• 401(k) Match
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program
Apply tot his job
Apply To this Job
Requirements
• 3-5+ years of experience in data analysis, ideally within a SaaS Customer Success, Sales Operations, or Revenue Operations environment.
• Strong Excel skills and hands-on experience working with Salesforce.
• Experience with BI and analytics tools such as Tableau, Power BI, or Sisense is highly valued.
• Working knowledge of SQL or Python is required.
• Experience with or exposure to AI-driven analytics or reporting tools is a plus.
Benefits
• Medical, Dental, Vision
• 401(k)
• 401(k) Match
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program
Apply tot his job
Apply To this Job