Revenue Cycle Medical Billing Self-Pay Call Center Patient Advocate

Remote Full-time
Employer Industry: Healthcare Services

Why consider this job opportunity:
- Hourly pay of $17.50, with eligibility for bonuses
- Opportunity for career advancement and growth within the organization
- Flexible work schedule with remote or on-site options
- Supportive and collaborative work environment
- Chance to make a positive impact on patient billing and customer service

What to Expect (Job Responsibilities):
- Take inbound calls assisting customers with billing inquiries
- Make outbound calls to validate active insurance coverage
- Collect outstanding balances and assist customers with Compassionate Care applications
- Document billing activity accurately and maintain records
- Prepare routine administrative work and compile information for reports

What is Required (Qualifications):
- Minimum of one (1) year working in a call center environment
- Minimum of one (1) year of customer service experience
- Ability to work independently or as part of a team
- Must possess empathic and professional written and verbal communication skills
- Intermediate knowledge and experience with computers and related technology

How to Stand Out (Preferred Qualifications):
- Healthcare/revenue cycle billing experience
- Basic knowledge of healthcare billing compliance regulations
- Understanding of payor Explanation of Benefit
- Collections or sales experience
- Excellent internal and external customer service skills

#HealthcareServices #CustomerService #CareerOpportunity #FlexibleWork #CompassionateCare

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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