[Remote] Technical Account Consultant (Benefits)

Note:The job is a remote job and is open to candidates in USA. Rippling is a company that provides a unified platform for managing HR, IT, and Finance. The Technical Account Consultant will serve as the 'Benefits Expert' for customers, guiding them in utilizing Rippling's benefits products and building strong relationships with HR/Benefits administrators. Responsibilities • Project Manage: Collaborate with various teams internally and externally to execute project engagements and help customers optimize their use of Rippling's benefits solutions • Drive enablement: Encourage customer enablement of key benefits features and timelines while consulting with them on best practices to seamlessly integrate Rippling into their HR workflows • Offer white-glove service: Ensure customers feel supported and engaged through attentive, personalized guidance and product enablement, particularly in benefits management • Become a product expert: Be the go-to resource for both customers and coworkers on Rippling's benefits products by your 90th day Skills • 3+ years of SaaS experience in customer success, consulting, implementation, or support • Passion for helping customers and colleagues succeed in benefits management • Ruthless prioritization and time management skills • Master project/task manager – you never drop the ball • Ability to explain complex scenarios in simple, clear written or verbal communications • Strong attention to detail and ability to solve complex, interdependent HR problems • Interest in actively working with product and engineering teams • 3+ years of experience with benefits products, enabling customers with benadmin, Flex benefits, PEO, and HR Services Company Overview • Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • Rippling has a track record of offering H1B sponsorships, with 2 in 2025, 42 in 2024, 70 in 2023, 81 in 2022, 33 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job