[Remote/WFM] REMOTE - Live Chat Support

Remote Full-time
Now hiring at workwarp for a pivotal REMOTE - Live Chat Support! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â We are seeking a skilled Live Chat Support to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
• Handle customer inquiries promptly via live chat...
• Provide accurate, valid, and comprehensive information by using the right methods/tools.
• Identify and assess customers' needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Meet personal/customer service team targets and call handling quotas.

Requirements and Skills
• Proven customer support experience or experience as a client service representative is a plus.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school degree.

PAY : $22.46 - $31.90 Hourly

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