[Remote/WFM] Manager Advanced Services Activations
Role Snapshot:Compensation: a competitive salaryLocation: RemoteStart Date: Immediate openings availablePosition: Manager Advanced Services ActivationsCompany: Workwarp  We are excited that you are interested in employment opportunities at Fusion!
Our preferred format for expressing interest in our open positions is via our online profile submission portal...
Submitting a profile along with your resume helps to speed the hiring process and places you in our system so that we can consider you for future opportunities as well.
Please review our current openings for a full listing of available opportunities. You can search for current openings by title and location and submit a profile to express an interest in these opportunities.
Job Description
Essential Duties and Responsibilities include the following: (Other duties may be assigned.)
 Adhere to processes and meet or exceed key performance indicators for installations
 Continually refine installation processes and ensure modification of process flows is submitted through proper channels and documented
 Identify ILEC, vendor, or internal issues and work to achieve resolution
 Identify new requirements, impairments, or design flaws to Network Architecture/Engineering
 Monitor departmentÂs ability to perform required tasks through changes such as new markets, systems, responsibilities, or designs
 Must be able to perform all duties of a Service Activations Engineer as follows:
 Test and acceptance of customer circuits
 Drive field installations by coordinating installation techs, ILEC resources, and customer vendors to achieve successful implementation of services
 Perform moves, adds, changes, and disconnects for the existing customer base
 Provision network elements for installations and MACDs
 Escalate troubles to vendors/service providers when appropriate
 Oversee development and delivery of training
 Maintain a single knowledge base
 Oversee development of processes and systems enhancements for new product rollouts
 Provide upskill training to Support org
 Increase install capacity through efficiency and tool improvements Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
Our preferred format for expressing interest in our open positions is via our online profile submission portal...
Submitting a profile along with your resume helps to speed the hiring process and places you in our system so that we can consider you for future opportunities as well.
Please review our current openings for a full listing of available opportunities. You can search for current openings by title and location and submit a profile to express an interest in these opportunities.
Job Description
Essential Duties and Responsibilities include the following: (Other duties may be assigned.)
 Adhere to processes and meet or exceed key performance indicators for installations
 Continually refine installation processes and ensure modification of process flows is submitted through proper channels and documented
 Identify ILEC, vendor, or internal issues and work to achieve resolution
 Identify new requirements, impairments, or design flaws to Network Architecture/Engineering
 Monitor departmentÂs ability to perform required tasks through changes such as new markets, systems, responsibilities, or designs
 Must be able to perform all duties of a Service Activations Engineer as follows:
 Test and acceptance of customer circuits
 Drive field installations by coordinating installation techs, ILEC resources, and customer vendors to achieve successful implementation of services
 Perform moves, adds, changes, and disconnects for the existing customer base
 Provision network elements for installations and MACDs
 Escalate troubles to vendors/service providers when appropriate
 Oversee development and delivery of training
 Maintain a single knowledge base
 Oversee development of processes and systems enhancements for new product rollouts
 Provide upskill training to Support org
 Increase install capacity through efficiency and tool improvements Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now