[Remote-Position] Remote Online chat specialist
Fit right into our supportive and forward-thinking team as a Remote Online Chat Specialist! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary. Â Â Company Description
The Âright fit must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our clientÂs plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities:
 Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
 Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
 Crete relationships with new customers to better understand and achieve their needs
 Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image.
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 This position is also a remote position in which you will be working from home
Qualifications
Requirements:
 High school diploma or equivalent.
 Experience in customer service.
 Strong telephone etiquette.
 Familiarity with CRM tools.
 Excellent communication skills.
 Ability to manage multiple tasks at once.
 Ability to adapt to different personalities.
Additional Information
All your information will be kept confidential according to EEO guidelines. Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
The Âright fit must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our clientÂs plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities:
 Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
 Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
 Crete relationships with new customers to better understand and achieve their needs
 Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image.
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 This position is also a remote position in which you will be working from home
Qualifications
Requirements:
 High school diploma or equivalent.
 Experience in customer service.
 Strong telephone etiquette.
 Familiarity with CRM tools.
 Excellent communication skills.
 Ability to manage multiple tasks at once.
 Ability to adapt to different personalities.
Additional Information
All your information will be kept confidential according to EEO guidelines. Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now