[Remote] Outbound Sales Specialist (Telecommunications) - Remote

Note: The job is a remote job and is open to candidates in USA. NTT DATA North America is committed to attracting and growing the best talent in a people-focused environment. The Outbound Sales Specialist will connect with customers, analyze their needs, and provide tailored product and service options while striving to meet sales targets. Responsibilities Connect with customers from coast-to-coast Conduct outbound calls for customer retention, sales, and services Promote and recommend the latest products and services to customers on outbound sales queues Manage call flows, provide first call resolution and satisfying customer expectations Strive to understand the customer’s situation and recognize the customer’s needs while providing customized solutions Create a need by educating customers on product & services and execute business strategy that meets or exceeds financial objectives Meeting key performance indicators Following up with customers to ensure customer satisfaction and expanding sales opportunities Take accountability, and the appropriate action, to resolve customer issues efficiently and effectively as if they were your own Accurately resolve customer questions with a high level of professionalism Accurately document customer interactions within the appropriate systems Communicate effectively to customers regarding account information, products, pricing, promotions, etc Maintain a high level of competition and product knowledge Maintain a high level of confidentiality Other job tasks as required Skills Experience in Customer Care, Retention, Inbound Sales, or Outbound Sales is mandatory A flexible schedule (including evenings and weekends) An ability to build rapport with customers An ability to navigate multiple computer systems An ability to work in a target-driven environment A secure area to store company and customer related information Power outlets for both a PC and Monitor High Speed internet (10MB or greater) A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction. This is important since you must be connected via Ethernet port and not by Wi-Fi Apple or Android phone (not Mandatory) Benefits Attractive Monthly Compensation Plans with no minimum sales threshold Incremental monthly incentive programs for sales performance delivery EPP (Employee Purchase Plan) with material monthly discount post 6 months employment. Several local and national discount programs accessible through our Employee Perks Program Company Overview NTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is