Remote Outbound Customer Service Representative (PART TIME)(FULLY REMOTE)

Remote Full-time
HELLO!!

-Are you a highly motivated individual...

-Do you feel stuck in your company?

-Is your company holding you back from reaching your full potential?

-Is your company holding you back from accomplishing your dreams outside of work?

-Are you ready to hit your goals in business and be the BEST YOU CAN BE?

We are the market leaders and looking for our employees to grow in the future and move up the ladder with future advancement opportunities . We are a very aggressive and growing company with a fleet of vehicles and enthusiastic employees, we want only highly motivated and the very best.

With generations of experience delivering the highest quality service available to thousands of customers, Petri Plumbing & Heating, Inc. and is fully dedicated to maintaining its position as Brooklyn’s #1 rated service company. Petri Plumbing & Heating, Inc. delivers Quality Service You Can Trust!

We are currently looking for a highly motivated, well-spoken individual with good customer interaction for our OutBound Customer Service Representatives. This position will be a Commission Compensated hyrbid of Work From the Office and Work From Home with a majority of your time being Work From Home.

The primary function of this position is:
• You'll be a critical link between customers and our client basde. We need you to check in with our clients to perform Quality Control Check Ins and update them on our growth
• You will communicate crucial details to our customers regarding what value our services provide and which is right for them. We will grow to rely on you to match customers to the right services and set proper expectations.
• The volume of service requests are high and you will be expected to reach out to over 50 new customers daily. We hope you're the type of person who gets excited when a new client is ready to be called.
• You will make personal connections with homeowners while treating them with the highest level of respect in order to achieve 100% customer satisfaction. You'll meet some great people who will be grateful for the hard work you do.

Typical Duties
• Outbound calling and emailing to follow up on previous service to ensure Trusted Service Quality
• Update clients on upcming Offers and Packages to help improve their Home and Life Quality
• Update internal database with critical details and special requests from homeowners
• Provide outstanding customer service through interactions with homeowners over phone and email

All Petri Plumbing employees must be willing to follow our core values:
• Safety First For Our Family and Theirs – Think Twice, Act Once
• Delivering WOW Through Service* – Exceeding Every Customer’s Expectations
• Demonstrate Highest Level of Integrity* – Doing the Right Thing Even When No One is Watching
• Great Place to Work* – All for One and One for All

Job Requirements:
• Follow the outline of company policies and procedures.
• Communicate professionally and respectfully with customers, office staff and coworkers.
• Outgoing, professional, clean cut, aggressive, and drug-free.
• Participate in all required staff meetings and trainings.
• Help maintain and promote a high company moral, professional, and friendly work environment.
• All facets of office duties including keeping up with social media.
• Work hard, smart, independently and efficiently

Must have a high school diploma or equivalent.

Come work with us and not for us.

Only motivated and enthusiastic people should apply

Customer Service Representative

Job Type: Pat-time

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:
• Flexible schedule
• Work from home

Shift:
• Day shift
• Evening shift
• Morning shift

Experience:
• Customer Service: 2 years (Required)

Language:
• English (Required)

Location:
• Brooklyn, NY (Required)

Work Location: Remote

Apply Now

Apply Now

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