[Remote] Fraud Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. SHAZAM Network - ITS, Inc. is a national company dedicated to strengthening financial institutions. They are seeking a Fraud Solutions Consultant to support financial institutions with fraud management performance through reporting, analysis, and recommendations. Responsibilities Provide support for Fraud Advisors consultative services, facilitate sharing of client performance, provide fraud mitigation recommendations to lower risk and losses Manage client relationships by demonstrating integrity, credibility, and subject matter level expertise Manage client communication strategies with professional and timely feedback, weekly/monthly client meetings Support all areas of Fraud Operations client and cardholder support by handling inbound/outbound contacts, procedural support, and team member assistance Skills Experience working in banking, financial services, fraud, or compliance Experience in using Microsoft Office and Teams Verbal and written communication skills Organization and time management skills Attention to detail and accuracy Benefits Health, dental, and vision insurance 401(k) retirement plan with company match Flexible spending and health savings accounts Life insurance and short- and long-term disability provided at no cost Time away from work – PTO, VTO, paid parental leave, and company holidays Educational assistance Professional Certification Bonus program Company Overview SHAZAM Inc. is a trusted leader in financial technology empowering community banks and credit unions with innovative payments solutions. It was founded in 1975, and is headquartered in Johnston, Iowa, USA, with a workforce of 501-1000 employees. Its website is