Regulatory Data SQL Support Engineer (Remote)
Company Description: At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide. Job Description: As a Regulatory Data SQL Support Engineer, you will play a key role in ensuring that regulatory reporting is accurate, performant and on schedule. In this role you will have the opportunity to participate in future GCP projects and leverage AI solutions to improve productivity and streamline processes. This role is eligible for inclusion in the Company’s hybrid working policy. Qualifications: Experience with SQL Server 2019, GCP, and BigQuery, demonstrating a strong technical background. Experience with AI tools and working in sprints to enhance project delivery. Analytical and methodical approach to investigation. Ability to create solution documentation. Strong verbal and written communication skills with the ability to articulate information around data variances and irregularities to both a technical and non-technical audience. Ability to work effectively on multiple streams of work, be comfortable with regular context switching, and recall information swiftly and accurately. Customer and solution-focused attitude. Ability to work to deadlines and SLAs for completion or escalation of tasks. Understanding of the gambling industry and financial accounting. Passion for investigation and swift identification of root causes, with a thirst to drive efficiencies through process improvements. Additional Information: Identifying, explaining and fixing issues with specific data that has been returned by a process and raised by internal teams or regulators, using a variety of techniques on a number of disparate technologies. Investigating, developing and refactoring failures in processes, typically SQL agent jobs or stored procedures. Analysing and interpreting a wide range of different data relating to customer accounts, betting slips, banking transactions and gaming accounts. Communicating with other departments within the Company to ensure full understanding of issues, whilst providing regular status updates on investigation and resolution. Documenting incidents and contributing to the team’s knowledgebase. Using the ticketing system for incident management and resolution. Ensuring business needs are met. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.