[Remote] Financial Services Claims Adjuster
Note: The job is a remote job and is open to candidates in USA. Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. They are seeking Financial Services Claims Adjusters who will advocate for policyholders and guide them through the claims process while maintaining a customer-focused approach.
Responsibilities
• Educate clients/customers on card benefit insurance programs and procedures
• Provide accurate, professional service and maintain a customer-focused approach
• Review claim information and enter data using standard procedures
• Review submitted documentation for accuracy and completeness
• Investigate questionable claims in collaboration with management
• Adjudicate claims and provide settlements in accordance with laws and policy provisions
• Make claim approval/denial decisions within authority limits or escalate as needed
• Document all actions and outcomes in the system
• Strive for high performance in customer satisfaction, efficiency, and quality
• Maintain positive working relationships with internal and external stakeholders
• Support multiple client product lines and stay current with industry changes
Skills
• 2+ years of prior Claims Adjuster experience
• Active All-Lines (Independent/Company) license and required continuing education hours up to date
• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Strong attention to detail and problem-solving skills
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
Benefits
• Medical benefits begin on your first day
• Tuition reimbursement available after 6 months, up to $5000/annually
• Competitive paid time off, including holidays
• We deliver exceptional paid time off
Company Overview
• Assurant provides protection products and related services to safeguard companies against risks. It was founded in 1892, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.assurant.com/.
Company H1B Sponsorship
• Assurant has a track record of offering H1B sponsorships, with 7 in 2025, 12 in 2024, 24 in 2023, 34 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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Responsibilities
• Educate clients/customers on card benefit insurance programs and procedures
• Provide accurate, professional service and maintain a customer-focused approach
• Review claim information and enter data using standard procedures
• Review submitted documentation for accuracy and completeness
• Investigate questionable claims in collaboration with management
• Adjudicate claims and provide settlements in accordance with laws and policy provisions
• Make claim approval/denial decisions within authority limits or escalate as needed
• Document all actions and outcomes in the system
• Strive for high performance in customer satisfaction, efficiency, and quality
• Maintain positive working relationships with internal and external stakeholders
• Support multiple client product lines and stay current with industry changes
Skills
• 2+ years of prior Claims Adjuster experience
• Active All-Lines (Independent/Company) license and required continuing education hours up to date
• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Strong attention to detail and problem-solving skills
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
Benefits
• Medical benefits begin on your first day
• Tuition reimbursement available after 6 months, up to $5000/annually
• Competitive paid time off, including holidays
• We deliver exceptional paid time off
Company Overview
• Assurant provides protection products and related services to safeguard companies against risks. It was founded in 1892, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.assurant.com/.
Company H1B Sponsorship
• Assurant has a track record of offering H1B sponsorships, with 7 in 2025, 12 in 2024, 24 in 2023, 34 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.
Apply tot his job
Apply To this Job