[Remote] Client Connection Coordinator

Note: The job is a remote job and is open to candidates in USA. Hembree Bell Law, PLLC is a fast-growing family law firm committed to helping clients through difficult situations with care and professionalism. They are seeking a Client Connection Coordinator to ensure effective communication with clients, manage leads, and support the intake team in delivering a welcoming experience. Responsibilities Answer incoming calls and make sure every caller is connected, helped, or properly placed on hold — no one gets left behind Collaborate closely with our intake team and marketing director to keep leads moving forward Keep our HubSpot CRM clean and up to date by merging duplicates and maintaining accurate records Support the intake team by staying on top of daily call flow and client communications Attend biweekly intake team meetings to share insights, review progress, and help improve processes Provide a friendly, professional, and reassuring first impression for everyone who reaches out to our firm Skills Excellent organizational skills and attention to detail Strong communication skills and a warm, professional phone manner Ability to work independently and stay engaged in a remote setting A genuine desire to help people and make their experience smooth and supportive Remote in TX, FL, or MA Experience in intake, sales, or as a receptionist is preferred Comfortable using CRM systems (HubSpot experience is a plus) Benefits Paid holidays and accruing PTO Health insurance (eligible after 60 days; half of the employee-only cost covered) Dental and vision insurance (eligible after 60 days; employee-funded) 401(k) with matching (eligible after 1 year) Paid memberships and continuing education resources Provided IT equipment (laptop, keyboard, mouse) Company Overview Meet the Hembree Bell Team At Hembree Bell Law, we take a fresh approach to the practice of family law. It was founded in undefined, and is headquartered in Austin, Texas, US, with a workforce of 11-50 employees. Its website is