Remote Case Manager Job at The Firm Exp in San Francisco

JOB DESCRIPTION Job Description Location: Fully Remote Compensation: $20–$28 per hour (based on experience) About the Role: We’re looking for a detail-oriented, compassionate, and organized Case Manager to join our growing legal team. In this role, you’ll be the main point of contact for clients, helping manage their cases from start to finish, keeping communication clear, and ensuring every step moves smoothly. What You’ll Do: • Manage a high volume of cases, ensuring deadlines and next steps are always on track • Communicate regularly with clients, providing updates and answering questions • Coordinate with attorneys, medical providers, and other professionals as needed • Gather, organize, and maintain case documentation and records • Track progress, identify any issues, and help keep cases moving efficiently • Provide empathetic and professional client support throughout the process What We’re Looking For: • Prior experience as a case manager, legal assistant, or in a client service role is preferred • Strong organizational skills and attention to detail • Excellent communication and problem-solving abilities • Comfort working independently in a remote environment • Ability to multitask and manage competing priorities What We Offer: • Competitive hourly pay between $20–$28 depending on experience • Fully remote position with flexible scheduling • Supportive and collaborative team environment • Opportunities for professional growth and advancement If you’re someone who loves helping people, staying organized, and keeping things running smoothly — we’d love to hear from you! Apply tot his job