Product Services & Management Analyst (Hybrid)
About the position Responsibilities • Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery. • Serves as a liaison between business and technology teams. • Participates in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures. • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements. • Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements. • Performs solution audits; resolves discrepancies, as required. • Collaborates with implementation teams to resolve user issues. • Consults with departments to provide customer support during and post implementation. • Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and designs transition and implementation plans. • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action. • Performs related duties as required. Requirements • Bachelor's Degree required, or equivalent combination of education and related experience. • Minimum of 3 years of relevant experience, required. Experience working in a dynamic, high-technology environment, preferred. Nice-to-haves • 2-3 years experience within Revenue Cycle • Epic experience • Strong analytical skills with proficiency in Excel • Ability to prioritize delegated tasks efficiently and collaborate with team members • Excellent communication, interpersonal & leadership skills, preferred. Apply tot his job