Product Merchants

Remote Full-time
Chase Merchant Services - Senior Product Manager - Dallas, TX Or Tampa, FL

Employer: JPMorgan Chase

Industry: Advertising / Marketing / PR
Banking / Financial Services
Media / Journalism / Publishing
Job Type: Full Time
Country: United States
State/Province: Florida
City: Tampa
Post Date: 03/14/2017 09:56 PM
About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.

Chase Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world's leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm's new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

The Vice President, Security Solutions will be focused on two key areas: Securing Customer Data and Ensuring Transaction Integrity. The role will take a strategic and product look at how the organization secures data from the point of the transaction through authentication. The role will also look at how the organization identifies and mitigates fraud for our customers.

The ideal candidate is a seasoned Sr. Product Manager that has a combination of business and technical skills. The candidate must be comfortable defining a value proposition at the same time being able to discuss 256 bit encryption. The candidate should be a great story-teller. The candidate should be comfortable presenting at senior levels of the organization and possess the ability to articulate concepts and strategic initiatives in a concise, clear & data driven manner.

The Sr. Product Manager will work closely with the Group Executive to define and articulate the CSo core acceptance solution objectives, strategies and product development roadmaps. The goals for this position will be to:

Responsibilities:
• Strategic thinking on how the organization secures customer data and ensures transaction integrity
• Product ownership of security solutions including encryption, tokenization, EMV & fraud
• Work with other senior leaders in the Product organization to develop and execute a roadmap for CSo to deliver product capabilities necessary to maintain a leading acquiring position, both domestically and internationally
• Work with senior leaders within JP Morgan Chase & Co to ensure that cyber security and fraud programs of are in line with larger bank initiatives
• Partner with outside companies (technology and industry) to create industry leading solution for our customers.
• Define the internal and external value proposition for sales and potential clients
• Lead our efforts to influence acquiring cyber security and fraud requirements from payment companies such as Visa, MasterCard, American Express, Discover
• Leverage existing capabilities across CSo and JPMC to expand core acceptance solution adoption and create unique value added services for Chase customers
• Translate ideas and/or concepts into viable business cases and scoping statements with clear and achievable objectives
• Participate in defining the strategic vision, product roadmaps, product prioritization, execution and product support for acceptance solutions
• Collaborate across the Enterprise Product team, and the broader CSo organization, to deliver against the Enterprise Product team's objectives
• Participate in overall CSo acceptance product strategy and leadership
• Track progress of acceptance solution team objectives and goals
• Bachelor's degree required; Master's degree preferred
• Typically requires 10 years' experience in product management/development.
• Prior successful creation of commercial cyber security and fraud solutions in the merchant acquiring environment
• Solid understanding of commercial requirements around solutions such as tokenization, end to end encryption, PCI and fraud mitigation
• Relationships with payment schemes (Visa, MasterCard, American Express,etc) and security technology solution providers
• International cyber security and fraud requirements/differences understanding a significant plus.
• Strong P&L responsibility and people management experience
• Background in acquiring/acceptance/payment processing and/or network products
• Computer science / systems development expertise
• Background in product development processes and project management processes
• Understanding of product development lifecycle and deployment of new payment solutions

Apply Now

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