[Remote] Call Center Representative

Note: The job is a remote job and is open to candidates in USA. Longevity Holdings, Inc. is seeking a Call Center Representative to provide customer service by answering incoming calls and placing outbound calls. The role focuses on resolving customer issues and ensuring a positive experience for clients.ResponsibilitiesHandling about 50 incoming calls per day or placing about 120 outbound calls per dayA bilingual representative fluent in English and SpanishActive listeningVerbal and written communicationProfessional phone voice and personaBasic computer proficiencySkilled typingAdaptabilityUnderstanding of phone etiquetteExperience or aptitude for call center operationsPerforms other related duties as assignedSkillsHigh school diploma or equivalentBilingual in English and SpanishAt least one-year related experience requiredProficient with Microsoft Office Suite or related softwareBenefitsComprehensive health insurance, dental insurance, and vision coverageCompany-paid life insurance, short and long-term disability insuranceGenerous PTO, paid holidays, and floating holidaysSummer hours: Participating employees will enjoy a half day every other FridayInvestment in career development including LinkedIn Learning and professional development fundsCompany OverviewThe subsidiary companies of Longevity Holdings, LLC are market leading technology-enabled providers of data, analytics, and services focused on our senior population. It was founded in 1998, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 201-500 employees. Its website is https://longevity.inc/.



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