Premium Manager - M&T Bank Stadium in Baltimore, MD
Job title: Premium Manager - M&T Bank Stadium in Baltimore, MD at Compass Group
Company: Compass Group
Job description: Position: Premium Manager - M&T Bank StadiumSalary: $65000 - $83000Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job SummaryJob Summary:Working as a Premium Manager, you are responsible for overseeing day-to-day operations for a corporate dining account. You will manage and lead a team of associates. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality. Additionally, you will be responsible for the following:Key Responsibilities:
Ensures all catering services exceed guest expectations
Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
Develops location-specific food and wine knowledge
Initiates contact with clients to secure their food and beverage selections in advance of event date
Holds team accountable to steps of service to deliver great guest service
Ensures team members are consistently delivering heartfelt hospitality to every guest, every time
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Executes required daily reporting in a timely manner
Completes required department reports and complies information at month-end closing
Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
Ensures the continual process of revenue development
Promotes the sale of profitable Levy services
Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
Ensures the complete billing for client services and receipt of payments in accordance with Levy standards
Uses all performance management tools to provide guidance and feedback to team members
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Displays a positive attitude towards team members
Other duties, as assigned
Preferred Qualifications:
Minimum of Associate's Degree preferred
Two to four years fine dining restaurant management experience is required
Comprehensive food and wine knowledge. Applicant should be well versed on food and wine pairings
Requires operations management experience with purchasing knowledge
Excellent communication and computer skills are needed, including knowledge of MS Office products
ServSafe Certified preferred
Curious about Life at Levy? Check it out:Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.Req ID: 1416506Levy Sector[[Cust_clntAcName]]Jo-Ann M Patterson[[req_classification]]
Expected salary: $65000 - 83000 per year
Location: Baltimore, MD
Job date: Wed, 16 Apr 2025 22:34:00 GMT
Apply for the job now!
Apply Now
Company: Compass Group
Job description: Position: Premium Manager - M&T Bank StadiumSalary: $65000 - $83000Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job SummaryJob Summary:Working as a Premium Manager, you are responsible for overseeing day-to-day operations for a corporate dining account. You will manage and lead a team of associates. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality. Additionally, you will be responsible for the following:Key Responsibilities:
Ensures all catering services exceed guest expectations
Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
Develops location-specific food and wine knowledge
Initiates contact with clients to secure their food and beverage selections in advance of event date
Holds team accountable to steps of service to deliver great guest service
Ensures team members are consistently delivering heartfelt hospitality to every guest, every time
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Executes required daily reporting in a timely manner
Completes required department reports and complies information at month-end closing
Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
Ensures the continual process of revenue development
Promotes the sale of profitable Levy services
Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
Ensures the complete billing for client services and receipt of payments in accordance with Levy standards
Uses all performance management tools to provide guidance and feedback to team members
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Displays a positive attitude towards team members
Other duties, as assigned
Preferred Qualifications:
Minimum of Associate's Degree preferred
Two to four years fine dining restaurant management experience is required
Comprehensive food and wine knowledge. Applicant should be well versed on food and wine pairings
Requires operations management experience with purchasing knowledge
Excellent communication and computer skills are needed, including knowledge of MS Office products
ServSafe Certified preferred
Curious about Life at Levy? Check it out:Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.Req ID: 1416506Levy Sector[[Cust_clntAcName]]Jo-Ann M Patterson[[req_classification]]
Expected salary: $65000 - 83000 per year
Location: Baltimore, MD
Job date: Wed, 16 Apr 2025 22:34:00 GMT
Apply for the job now!
Apply Now