People Operations Associate Fixed Term
## The opportunity
T0 - T1 Service Desk support, answering frequently asked questions from Krakenites regarding policies and procedures; triage more complex questions to appropriate KX leads and functions
Review all open service desk tickets to ensure they are properly tagged/labeled and meeting SLAs
Review and audit the hire process in Workday for all incoming hires
Action data updates in Workday using information and approvals from service desk tickets - ensuring data integrity at all times
Review and update internal and external process documentation using the agreed upon formatting guidelines
Keep up-to-date with the latest HR trends and best practices, supporting local KX Generalists with any changes
Support ad hoc projects
## Skills you should HODL
At least one year administrative experience in Human Resources, Onboarding or Recruiting
Experience in using Workday, Jira ticketing system, and Confluence
Flexible schedule required, including occasional late-evening shifts.
High level of integrity and confidentiality
Positive, professional business presence
Effective communication skills to communicate proactively and respectfully with the KX team and wider Krakenite population
• *The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.**
Apply tot his job
Apply To this Job
T0 - T1 Service Desk support, answering frequently asked questions from Krakenites regarding policies and procedures; triage more complex questions to appropriate KX leads and functions
Review all open service desk tickets to ensure they are properly tagged/labeled and meeting SLAs
Review and audit the hire process in Workday for all incoming hires
Action data updates in Workday using information and approvals from service desk tickets - ensuring data integrity at all times
Review and update internal and external process documentation using the agreed upon formatting guidelines
Keep up-to-date with the latest HR trends and best practices, supporting local KX Generalists with any changes
Support ad hoc projects
## Skills you should HODL
At least one year administrative experience in Human Resources, Onboarding or Recruiting
Experience in using Workday, Jira ticketing system, and Confluence
Flexible schedule required, including occasional late-evening shifts.
High level of integrity and confidentiality
Positive, professional business presence
Effective communication skills to communicate proactively and respectfully with the KX team and wider Krakenite population
• *The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.**
Apply tot his job
Apply To this Job