Online Store Coordinator

Remote Full-time
Job title: Online Store Coordinator in Pittsburgh, PA at Sales Match

Company: Sales Match

Job description: Job Title: Remote Online Store Coordinator
Hourly Pay: $23 - $29/hourSummary:We are seeking a dedicated Online Store Coordinator to manage the daily operations of our online store. In this role, you will be responsible for ensuring the smooth functioning of the store, maintaining product listings, and processing customer orders. If you are detail-oriented and passionate about e-commerce, this position offers a fantastic opportunity to contribute to the growth of our online retail business.Key Responsibilities:

Coordinate the upload and update of product listings, ensuring content is accurate and engaging
Monitor online store inventory levels and manage stock availability * Process and track online orders, including coordinating with the shipping team to ensure timely delivery

Handle customer service inquiries related to online orders, returns, and product information
Work with marketing teams to implement online sales and promotional campaigns
Track and report on store performance metrics such as conversion rates and average order value
Ensure the store website is optimized for user experience and customer satisfaction
Assist with website maintenance and improvements, collaborating with IT and design teams as needed
Qualifications:

Previous experience in e-commerce or online store management is preferred
Familiarity with online store platforms (such as Shopify, BigCommerce, etc.)
Strong organizational skills and ability to manage multiple tasks simultaneously
Excellent communication skills and attention to detail * Ability to work effectively with cross-functional teams, including marketing and logisticsProficiency with Excel or other data analysis tools * Flexible availability to work evenings or weekends as requiredPerks & Benefits:Competitive hourly pay: $23 - $29Employee discounts on merchandisePaid training and development opportunitiesFlexible working hoursOpportunities for advancement in the e-commerce fieldA supportive and team-oriented work culture

Expected salary: $23 - 29 per hour

Location: Pittsburgh, PA

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