Office and People Operations Manager job at Kumo.ai in Mountain View, CA

Remote Full-time
Title: Office & People Operations Manager

Location: Mountain View United States

Hybrid

Full-time

Job Description:

Kumo.AI is a Series C AI startup building a platform for training and running state-of-the-art AI models on relational data. As we scale from ~100 toward 150+ employees, we're looking for an Office Manager & People Operations Manager who can own the operational backbone of the company.

This is a hands-on, systems-driven role for someone who enjoys running complex operations, owning compliance, and being the connective tissue across teams-while still caring deeply about the employee experience.

You will own the day-to-day workplace experience at our Mountain View HQ and serve as a core operator across People Operations, partnering closely with Leadership, Finance, Recruiting, and G&A.

The Role

As Office Manager & People Operations Manager, you will ensure that:

The office runs smoothly, predictably, and professionally on in-office days
Employees experience seamless People Ops from onboarding through offboarding
HR operations are accurate, compliant, and scalable as the company grows
Leadership can trust that People and Workplace operations "just work"
Own the in-office experience for a hybrid team (Mon/Wed/Fri): office readiness, supplies, snacks, vendors, and workplace communication
Manage facilities and office infrastructure end-to-end: building access, badging, maintenance tickets, IT/AV coordination, conference rooms, shipments, mail, and lease-related coordination
Manage office vendors and contracts (cleaning, food, maintenance, services), balancing cost, quality, and scalability
Own office logistics including food/snacks, office supplies, Amazon approvals, and vendor renewals
Plan and execute onsite moments: team lunches, offsites, candidate onsites, and occasional customer or partner visits
Serve as the operational owner of the physical workplace-not just coordination, but accountability

People Operations

Own onboarding and off-boarding end-to-end, including:

Checklists and workflows

I-9/W-4 compliance

Benefits enrollment timelines

Equipment and device coordination

First-week readiness and employee experience

Maintain HR systems and records (HRIS, org charts, policies, employee files) with high accuracy, confidentiality, and audit readiness

Partner closely with Finance and payroll providers to ensure accurate payroll cycles, changes, audits, and reporting

Administer benefits programs: enrollments, life events, open enrollment, and employee support

Own People compliance: required postings, trainings, policy acknowledgements, employment verifications, and audits

Build and maintain scalable People Ops infrastructure: SOPs, templates, documentation, calendars, and dashboards

Support company operations related to:

Business insurance renewals

Compensation plans and administration

Immigration coordination

Employment-related taxes

GTM security and compliance questionnaires

Cross-Functional Partnership

Work closely with Engineering, Product, Sales, Marketing, Finance, and G&A to support team needs
Act as the operational "glue" across functions-anticipating needs, unblocking issues, and maintaining momentum
Exercise strong judgment with sensitive employee and company information

Recruiting Operations Support

Coordinate interviews end-to-end for technical and GTM roles (scheduling, onsite logistics, candidate experience, feedback collection)
Maintain job posting and interview process hygiene
Occasionally assist with sourcing or pipeline coordination for priority roles

Qualifications

Required

3+ years of experience in Office Management, People Ops, HR Ops, or similar roles (startup experience strongly preferred)
Proven ownership of HR operational workflows (onboarding/offboarding, HRIS hygiene, benefits and payroll coordination)
Strong organizational, project management, and vendor management skills
Excellent judgment, discretion, and communication with sensitive information
Comfortable independently running People Ops in a growing startup environment
Ability to be onsite in Mountain View Mon/Wed/Fri and serve as the primary office owner

Nice to Have(s)

Recruiting operations experience (interview scheduling, candidate experience, onsite coordination)
Familiarity with HRIS/ATS tools, Google Workspace, Slack
Experience scaling People operations from ~50 → 100+ or ~100 → 150+ employees

Why Kumo.AI

Real ownership: You'll shape the operational backbone of People and Workplace at a scaling Series C company
Build for scale: Design systems that support growth without losing the human element
High trust, high impact: Partner directly with leadership and influence day-to-day operations
Hybrid with intention: In-office days are purposeful; focus time is respected

Compensation

The base pay range for this role is $105,000 – $150,000 per year.

Apply Now

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