Nurse Patient Support Specialist

This is a remote position.Job HighlightsContract: Independent Contractor Schedule: Monday to Friday, Flexible within Glasgow, UK business hours, 5 days over 7 (incl. some weekends), 40 hours per week We are seeking apatient-focused Nurse to join our multidisciplinary team working with our Glasgow dispensing hub. You’ll play a key role in supporting patients with their treatment journeys, primarily via phone, ensuring they feel informed, reassured, and cared for at every stage.What you’ll doHandle inbound/outbound calls to support patients with medication orders and treatment queries.Provide clear, non-clinical guidance on timelines, prescriptions, and order processes.Escalate cases requiring clinical input to the pharmacist or prescriber team.Keep accurate patient records, maintaining confidentiality and GDPR compliance.Collaborate with pharmacy, clinical, and operations teams to deliver excellent patient care. Also for Bruntworks to useAddress patient concerns about their weight care journey during the switchSupport patients with questions about the medication transition processScope:Full-time position (40 hours per week)Phone-based patient support roleUrgent start date required by September 1stPotential for high volumeSupporting patients through medication price-driven transitionsPart of free patient support service offeringRequirementsQualified nurse.Strongcommunication skills – professional, empathetic, and confident on the phone.Goodlistening and problem-solving abilities with a patient-first approach.Reliable, well-organised, anddetail-oriented with accurate record-keeping.Comfortable with digital systems, multitasking across platforms, and high-volume calls.Ateam player passionate about delivering great patient experiences.Benefits Independent Contractor Perks: Permanent work from homeImmediate hiringSteady freelance job Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process. ZR_26736_JOBOriginally posted on Himalayas

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