Key Account Management Expert Region Europe - Consumer & Retail Sector (Courbevoie, FR)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Our European Business Development team have an exciting opportunity for a dynamic and forward-thinking Regional Key Account Manager (RKAM) where you will be responsible for the development of new and existing business within the Consumer and Retail sector across Europe. This pivotal role will see you evaluating the regional market to identify potential customers and opportunities with significant requirements for integrated logistics solutions across Air, Ocean, Ground & Rail and Contract Logistics. This role combines both active solutions selling and client development therefore we require an individual with both a hunter mentality and account management style WHAT ARE YOU GOING TO DO? Reporting into the European Regional Sector Leader for Consumer & Retail, you will take the lead in the development and implementation of account plans, including relationship building at ‘C’ level, competitor analysis, stakeholder mapping, solution selling, and account strategy and development within the dedicated account portfolio. You will identify, qualify and develop opportunities from ‘contact to contract’ in collaboration with business unit directors and P&L owners. You will lead complex negotiations with customers ensuring the involvement and participation of SMEs and Operational Leaders to ensure compliance and local legal procedures as well as managing the investment proposal, ICAP preparation and ROI considerations. You will manage P&L and accounts receivable for Europe across all business lines to ensure customer obligations are met in line with commercial agreements. Providing regular reports and business overviews to both internal and external stakeholders you will showcase successes and positioning identifying opportunities for growth, account development and revenue leakage. Your expertise will be instrumental in evaluating market dynamics to target potential customers throughout Europe, collaborating with operational leaders you will educate them on specific needs within the Consumer & Retail sector, combining your expertise to formulate effective marketing strategies, product offerings and account successes. WHO ARE WE LOOKING FOR? The successful applicant will be at the forefront of our sales initiatives, working alongside the Regional Sales Teams to ensure our services in Air, Ocean, Ground & Rail and Contract Logistics are the preferred choice in a highly competitive market, therefore you will not only be an expert in leading business development strategies within the consumer & retail sector (R&C), but have significant experience in defining, leading and deploying account management strategies that focuses on both new business and existing client portfolios. Knowledge and skill requirements: Significant knowledge and experience in the R&C sector. Defined and developed network of clients and contacts. Strong commercial and business acumen skills. Natural negotiation, influencing and problem-solving skills. Strong leaderships skills with the ability to build strategic partnerships. Experience of working in a global/regional matrixed organisation. Excellent communication with proficiency in English. We are ideally looking for someone to be based anywhere across mainland Europe. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.