Live Chat Support
This is a remote position. Earls Plumbing & Drain Cleaning is seeking a dedicated individual to join our team as a Live Chat Support representative. In this role, you will be responsible for providing exceptional customer service and support to our wholesale clients through our online chat platform. Location: United States (Remote) Responsibilities: • Respond to customer inquiries and resolve issues in a timely and professional manner • Assist customers with product information, pricing, and order processing • Proactively engage with customers to ensure satisfaction and promote loyalty • Collaborate with internal teams to address customer concerns and improve processes • Maintain accurate records of customer interactions and transactions Qualifications: • Excellent written and verbal communication skills • Strong problem-solving abilities and attention to detail • Ability to multitask and prioritize in a fast-paced environment • Previous customer service experience preferred • Proficiency in using live chat software and CRM systems If you are passionate about providing top-notch customer service and enjoy working in a collaborative team environment, we want to hear from you! Requirements • Excellent written and verbal communication skills • Strong problem-solving abilities and attention to detail • Ability to multitask and prioritize in a fast-paced environment • Previous customer service experience preferred • Proficiency in using live chat software and CRM systems Apply tot his job