Junior Implementation Consultant
This a Full Remote job, the offer is available from: Europe
About Us:
Koronet is the leading software company for vertical software, B2B e-commerce, and payment solutions within the floriculture industry. Our solutions include multiple ERP SaaS offerings and an e-commerce platform that enables end-to-end transactions across the B2B supply chain. Our mission is to become the most widely used system for the global floriculture supply chain. The company is backed by Radian Capital, a New York City-based equity fund with over $1 billion in assets under management.
Axerrio represents Koronetâs European software and e-commerce solutions. The Axerrio team focuses on rapidly growing its market share among flower and plant trading companies with a small but expanding team. Our products include a SaaS ERP, a B2B e-commerce solution, and procurement management tools. Every day, thousands of users rely on our systems to run their businesses.
About the Role:
As a Junior Implementation Consultant, youâll be on the frontlines helping our customers solve problems, learn our products, and grow their businesses. You wonât just be answering ticketsâyouâll be learning how a unique global industry works and becoming an expert in both our platform and the B2B floral space.
What you will do:
⢠Lead complex implementation projects of Koronet solutions for our clients.
⢠Act as the technical point of reference to ensure the correct operation, management, and analysis of our clientsâ business processes through the use of Koronetâs platform.
⢠Provide fast, helpful, and technically sound support to our customers via chat, email, and phone.
⢠Troubleshoot issues and help users navigate our SaaS platform with confidence.
⢠Document solutions and contribute to our Knowledge Base and internal documentation.
⢠Work closely with our Product and Engineering teams to flag bugs, suggest improvements, and escalate complex cases.
⢠Develop deep product knowledge and stay up-to-date on new features.
⢠Communicate clearly and professionally with customers, making complex issues easy to understand.
⢠Travel to different cities when required to provide on-site implementation and training to customers.
What do we expect from you:
⢠Must speak Dutch and English.
⢠Demonstrable SQL knowledge.
⢠You enjoy helping people and finding solutions to problems.
⢠Youâre comfortable with tools like Slack, Jira, Intercom, and Confluenceâor can learn them quickly.
⢠Familiarity with HTML or reading technical system logs.
⢠Background in computer science, engineering, or web development.
⢠Youâre eager to learnâabout technology, our platform, and the floral industry.
⢠Youâre curious, fast-moving, and thrive in a dynamic, remote-first environment.
What we offer:
⢠Fixed term of one year, with the possibility of extending to permanent after the first year performance review.
⢠Training, mentorship, and room to grow into senior roles.
⢠English classes and professional development support.
⢠A collaborative culture where your ideas are welcomeâand can become reality.
⢠Competitive salary based on experience.
Why Join Koronet:
⢠Global and Remote-First: Work with a diverse team across the Americas and Europe, with flexibility to work from anywhere.
⢠Ownership Culture: We foster an environment where each team member takes ownership and is empowered to contribute to the company's success.
⢠Growth & Development: We support continuous professional growth and offer financial assistance for technical certifications and other learning opportunities.
⢠Compensation: Competitive salary, negotiable based on experience.
This offer from "Komet Sales" has been enriched by Jobgether.com and got a 79% flex score.
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About Us:
Koronet is the leading software company for vertical software, B2B e-commerce, and payment solutions within the floriculture industry. Our solutions include multiple ERP SaaS offerings and an e-commerce platform that enables end-to-end transactions across the B2B supply chain. Our mission is to become the most widely used system for the global floriculture supply chain. The company is backed by Radian Capital, a New York City-based equity fund with over $1 billion in assets under management.
Axerrio represents Koronetâs European software and e-commerce solutions. The Axerrio team focuses on rapidly growing its market share among flower and plant trading companies with a small but expanding team. Our products include a SaaS ERP, a B2B e-commerce solution, and procurement management tools. Every day, thousands of users rely on our systems to run their businesses.
About the Role:
As a Junior Implementation Consultant, youâll be on the frontlines helping our customers solve problems, learn our products, and grow their businesses. You wonât just be answering ticketsâyouâll be learning how a unique global industry works and becoming an expert in both our platform and the B2B floral space.
What you will do:
⢠Lead complex implementation projects of Koronet solutions for our clients.
⢠Act as the technical point of reference to ensure the correct operation, management, and analysis of our clientsâ business processes through the use of Koronetâs platform.
⢠Provide fast, helpful, and technically sound support to our customers via chat, email, and phone.
⢠Troubleshoot issues and help users navigate our SaaS platform with confidence.
⢠Document solutions and contribute to our Knowledge Base and internal documentation.
⢠Work closely with our Product and Engineering teams to flag bugs, suggest improvements, and escalate complex cases.
⢠Develop deep product knowledge and stay up-to-date on new features.
⢠Communicate clearly and professionally with customers, making complex issues easy to understand.
⢠Travel to different cities when required to provide on-site implementation and training to customers.
What do we expect from you:
⢠Must speak Dutch and English.
⢠Demonstrable SQL knowledge.
⢠You enjoy helping people and finding solutions to problems.
⢠Youâre comfortable with tools like Slack, Jira, Intercom, and Confluenceâor can learn them quickly.
⢠Familiarity with HTML or reading technical system logs.
⢠Background in computer science, engineering, or web development.
⢠Youâre eager to learnâabout technology, our platform, and the floral industry.
⢠Youâre curious, fast-moving, and thrive in a dynamic, remote-first environment.
What we offer:
⢠Fixed term of one year, with the possibility of extending to permanent after the first year performance review.
⢠Training, mentorship, and room to grow into senior roles.
⢠English classes and professional development support.
⢠A collaborative culture where your ideas are welcomeâand can become reality.
⢠Competitive salary based on experience.
Why Join Koronet:
⢠Global and Remote-First: Work with a diverse team across the Americas and Europe, with flexibility to work from anywhere.
⢠Ownership Culture: We foster an environment where each team member takes ownership and is empowered to contribute to the company's success.
⢠Growth & Development: We support continuous professional growth and offer financial assistance for technical certifications and other learning opportunities.
⢠Compensation: Competitive salary, negotiable based on experience.
This offer from "Komet Sales" has been enriched by Jobgether.com and got a 79% flex score.
Apply tot his job
Apply To this Job