Intelligent Automation Developer III - MS Power Automate

Job Summary: The Intelligent Automation Developer III is responsible for creating, designing, developing, and implementing Intelligent Process Automation solutions based on client requirements and in accordance with standard automation tool design principles and conventions. This position leverages robotic process automation (RPA) tools such as Microsoft Power Automate and UiPath, or both, to streamline business processes, reduce manual workload, and achieve measurable business improvements. MS Power Automate required for this role. Essential Functions: • Collaborate with cross-functional teams to identify areas where RPA tools and artificial intelligence/machine learning (AI/ML) and intelligent automation can be applied to streamline processes, reduce manual efforts, and deliver tangible business benefits • Work closely with business stakeholders to gather and define requirements for AI/ML and intelligent automation projects; translate business needs into technical specifications. • Analyze and preprocess data to ensure its quality, relevance, and suitability for AI/ML model development; collaborate with data engineers to establish data pipelines and data governance. • Design, develop, and deploy machine learning models and algorithms to solve business challenges which may involve selecting appropriate algorithms, feature engineering, model training, and optimization. • Identify and implement opportunities for process automation using technologies like robotic process automation (RPA) tools and intelligent process automation (IPA); create and maintain automation workflows. • Monitor the performance of deployed AI/ML models and automation solutions; continuously assess their accuracy, efficiency, and effectiveness, and iterate on improvements as necessary. • Collaborate with IT, data science, and business teams to ensure seamless integration of AI/ML and automation solutions into existing systems and workflows. • Maintain comprehensive documentation of models, algorithms, processes, and automation workflows; ensure knowledge sharing across teams. • Stay up-to-date with the latest advancements in AI/ML and automation technologies; proactively explore new tools, frameworks, and methodologies to enhance the organization's capabilities. • Provide training and support to end-users who interact with AI/ML models or automated systems; address queries and troubleshoot issues as needed. • Design process workflow using RPA tools including building, testing and implementing quality RPA solutions. • Analyze and amend software errors in a timely and accurate fashion and provide status reports where required. • Mentor other developers, analysts, and designers in conceptualizing and developing new software programs and applications. • Plan phases of the software development life cycle (SDLC) for a variety of projects. • Assist in the preparation and documentation of software requirements and specifications. • Research and document requirements of software users. • Assist and contribute to the Architectural Council on all software solutions designed or purchased at CareSource. • Clarify and drive team goals on a technical level making sure that the solutions proposed and designed are in line with the department and CareSource vision. • Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts. • Recommend, schedule, and perform software improvements and upgrades. • Assist the Architectural Council with technical knowledge regarding emerging technologies to help drive strategy. • Assist management with resource and release planning. • Consistently write, translate, and code software programs and applications according to specifications. • Define architecture and design for enterprise applications. • Administer critical analysis of test results and deliver solutions to problem areas. • Lead projects from a development standpoint and coordinate activities with the developer teams as needed. • Assist in the development and maintenance of user manuals and guidelines. • Assist in software deployment as required based on build specification. • Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems. • Perform technical code reviews of peers to ensure proper coding methodology is being adhered to. • Perform any other job related duties as requested. Education and Experience: • Bachelor's degree in the field of computer science or software engineering required • Equivalent years of relevant work experience may be accepted in lieu of required education • Five (5) years of professional software development experience required • Three (3) years of experience specialized in Robotic Process Automation (RPA), Intelligent Process Automation (IPA), and Agentic AI automation required • Experience in end-to-end development of business processes using M

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