Impact Measurement Consultant

Remote Full-time
We are regularly
looking for consultants in the area of Omni-channel / CX Impact Measurement globally to join our network of independent consultants.Roles
& ResponsibilitiesImpact Measurement consultants are responsible for measuring the impact of Omni-channel or CX
programs within Pharmaceutical and Biotechnology companies. Key
responsibilities include:Defining
KPIs and metrics frameworksDefining
performance goals and benchmarksDevelop
performance reportsReviewing
program performance and making optimization recommendationsAdvising
on and supporting the implementation of measurement toolsBenchmarking
analytics maturityDeveloping
analytics visions and transformation plansDeveloping
and delivering analytics training programsServing
as interim staffTopicsWe are interested in hearing from independent consultant
strategists with expertise in:Omni-channel
analytics strategyOmni-channel
analyticsCX
analyticsData
visualizationReportingPerformance
OptimizationPredictive
analyticsArtificial
intelligenceRequirementsThe ideal consultants will be passionate about transforming customer engagement impact measurement. They will be strong analytical thinkers, with
deep subject matter expertise surrounding digital and multi-channel engagement
in Healthcare. They will be thought leaders with a strong service orientation, capable
of directly engaging clients and driving projects forward. They will be strong executers capable of driving change in an organization.Relevant prior experiences include:Established an independent consulting practiceProven
experience in a Lead Strategist role at an agency, consulting firm or
clientTrack
record of conceiving and guiding excellence programs that make a
measurable impactDemonstrated
subject matter expertise surrounding digital and multi-channel engagement
in HealthStrong
client consultation skills with ability to guide a strategic discussionAnalytical
thinker with strong organizational skillsStrong
understanding of strategic marketing processSolid
academic credentials; MBA or equivalent advanced degree preferred but not
required.

Apply Now

Apply Now

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