Immediate Hiring: Call Center Representative (Remote)

Remote Full-time
Key Job Details:Position: Call Center RepresentativeCompany: WorkwarpCompensation: a competitive salaryLocation: RemoteStart Date: Immediate openings available  Remote Call Center Representative:

Annapolis ENT, a division of Chesapeake Specialty Care, is hiring a Call Center Representative to work from home Monday through Friday. Must reside in the state of Maryland and can commute to our Annapolis office location as needed. Call Center Agents will schedule all appointments as well as triage patient questions that get sent to the Physicians. Starting... salary is $16-$18/ hr plus benefits.

Call Center Agents will schedule all appointments as well as triage patient questions that get sent to the Physicians. Starting salary is $16-$18/ hr plus benefits.

Duties/Responsibilities:

Schedule appointments, which requires verification of the patient's insurance information, demographic details, reason for visit, etc.

Address emails and messages in a timely manner.

Maintain a positive attitude during busier call hours.

Call patients affected by a schedule change to move their appointments.

Required Skills/Abilities:

Strong critical thinking, organizational, and problem-solving skills.

Ability to work independently.

Highly effective verbal communication and interpersonal skills including courtesy, resourcefulness, and efficiency.

Education and Experience:

Call center experience is preferred but not required, preferably in a medical office.

Computer/technology savvy a requirement.

High school graduate or equivalent required.

Bilingual in Spanish and English is preferred but not required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
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