Human Resources/ Employee Success Manager

Remote Full-time
About the position

This position is a key member of the Shared Services Team, reporting to the President. Will become the subject matter expert in all HR related software and programs including AI related resources.
JOB ACCOUNTABILITIES
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ADMINISTER AND EXECUTE HR PROGRAMS:
- These may relate to compensation, benefits, various leave programs, employee relations, performance & talent management, productivity, recognition, training & development
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EMPLOYEE ENGAGEMENT:
- Promotes the health and well-being of employees via a variety of methods, including an annual employee engagement survey
- Develop & implement ways to enhance the employee experience
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COMPLIANCE, POLICIES & PROCEDURES:
- Ensure compliance with all State & Federal labor laws and regulations
- Implement and enforce policies & procedures
- Maintain the company policy manual

Responsibilities
• Records Management: Maintaining and updating HR records.
• HR Data & Analysis: Collect, analyze and report HR data to leadership to assist in the decision making process.
• Recruiting and Onboarding: Managing job postings, screening resumes, conducting interviews, and coordinating with hiring managers, as well as managing the onboarding process, including orientation and training.
• Employee Relations: Addressing employee concerns, conducting investigations, and fostering a positive work environment. Provide coaching when needed.
• Benefits Administration: Managing employee benefits programs, including health insurance, retirement plans, and other health and welfare benefits and programs.
• Compensation: Assisting with salary adjustments, raises, and other compensation-related matters.
• Performance Management: Manage the performance evaluation process, feedback, and goal-setting.
• Training and Development: Identifying training needs, coordinating workshops, and supporting professional development.
• Compliance: Ensuring compliance with labor laws and regulations.
• HR Policies and Procedures: Implementing and enforcing company policies and procedures.
• Employee Engagement: Promoting employee engagement and fostering a positive work environment.
• Risk Management: Assisting with risk management duties within Human Resources.

Requirements
• Experience with HRIS and other HR Software: Must be proficient in using HR Information Systems and other HR software including related AI applications.
• Strong Communication and Interpersonal Skills: Must be able to communicate effectively with employees, managers, and other stakeholders.
• Problem-Solving Skills: Provide coaching to help identify and resolve employee issues.
• Organizational Skills: Will need to be able to manage multiple tasks and projects at various stages of completion simultaneously.
• Confidentiality: Must be able to handle confidential information with maturity and discretion.
• Knowledge of HR Laws and Regulations: Needs to be familiar with relevant employment laws and regulations.
• Bachelor's Degree: A Bachelor's degree in Human Resources, Business Administration, or a related field.

Nice-to-haves
• Professional Certifications: PHR or SHRM-CP certification is a plus.

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