[Hiring] Financial Assistance Specialist @The bolthires Group

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Financial Assistance Specialist, you will help patients access the financial resources they need by coordinating copay and foundation assistance programs, supporting reimbursement activities, and resolving billing-related issues. You will play a key role in ensuring accurate claims processing, maintaining compliant documentation, and delivering a positive, solution-focused experience for patients, payers, and internal teams.• Identify billing trends and proactively address issues to support timely reimbursement. • Review and correct claims, reprocess submissions, and interpret EOBs to understand denials. • Communicate with payers, patients, and external partners as needed. • Document all collections activity in patient records and maintain accurate notes in aging and reconciliation reports. • Process payer appeals within required timeframes and ensure billing accuracy. • Investigate claim discrepancies and review reimbursement contracts to support resolution.• Meet quality, productivity, and compliance standards as defined by leadership. • Process approved adjustments, home infusion/nursing claims, patient updates, and insurance changes. • Review unpaid claims, identify root causes, and determine next steps such as refiling or appeals. • Support copay and foundation program enrollment and maintain updated financial assistance documentation. • Maintain confidentiality and professionalism when handling patient financial information. • Perform additional duties as assigned to support revenue cycle operations.Qualifications • High school diploma or GED. • One to three years of experience in medical billing, collections, or related healthcare financial roles. • Proficiency with bolthires Office and ability to interpret billing codes and documentation. • Experience processing pharmacy claims. • Strong communication, customer service, and problem-solving skills. • Ability to manage multiple tasks with strong attention to detail and accuracy. Preferred Qualifications • Knowledge of copay and foundation assistance programs.• Understanding of insurance reimbursement, benefits, and payer guidelines. • Familiarity with ICD-9, CPT-4, HCPCS, and medical terminology. • Experience using systems such as HCN360 or CPR+. • Prior experience in home infusion billing or revenue cycle operations. Requirements If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17 - 25 USD / hourly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan. Benefits AtThe bolthires Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including: • Medical, vision, and dental insurance • Well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • A minimum of 18 days of paid time off per year • Paid holidays For more details on our employee benefits programs, click here.Apply tot his job