Healthcare Call Center Associate - Remote Opportunity in NJ

Remote Full-time
Join our team as a Healthcare Call Center Associate and embark on a rewarding career journey! We're seeking a highly skilled and compassionate individual to provide exceptional customer service to our clients. As a remote worker in NJ, you'll have the flexibility to work from the comfort of your own home while making a meaningful impact in people's lives.

About the Role:


Starting pay rate: up to $17.50 per hour
Comprehensive benefits package, including medical, dental, and vision coverage, starting on day 1
Paid time off and flexible scheduling
Opportunities for career growth and professional development within our healthcare team
6-8 weeks of paid training, Monday to Friday, 9am-5:30pm EST


As a Healthcare Call Center Associate, you will:


Handle inbound and outbound calls, processing transactions, and resolving customer inquiries
Act as a subject matter expert, providing accurate and timely information to clients
Build strong relationships with customers, ensuring a positive experience and promoting customer loyalty
Collaborate with internal teams to resolve issues and provide exceptional customer service
Utilize critical thinking and time management skills to prioritize tasks and meet performance goals


Requirements:


High school diploma or equivalent required
1-2 years of customer service experience, preferably in a call center or healthcare environment
Excellent written and verbal communication skills, with active listening and problem-solving abilities
Proficiency in MS Office and ability to navigate multiple platforms
Strong customer service skills, with a passion for helping others and providing empathetic support


Work-from-Home Requirements:


Dedicated, private home workspace with minimal distractions
Established home internet connectivity, with a minimum download speed of 25mbps and upload speed of 15mbps
Ability to troubleshoot own devices and connectivity issues


What We Offer:


Competitive salary and benefits package
Opportunities for career growth and professional development
Flexible scheduling and remote work arrangement
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance


How to Apply:

To be considered for this role, please submit your application, including your basic profile information, and complete the prescreen questions, typing test, and short assessment. If you have any questions or require assistance, please don't hesitate to contact us.

Conduent is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates, regardless of race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Apply Now

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