Health Plan Benefits Specialist

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources About the Role: Join MedPOINT Management as a Health Plan Benefits Specialist, where you'll play a vital role in helping our clients navigate their health benefits. This position is perfect for someone passionate about healthcare and eager to make a positive impact in the Sherman Oaks community. About Us: MedPOINT Management has been a trusted partner in healthcare management for over a decade. Our clients love us for our personalized service and commitment to improving health outcomes. Join our dynamic team and discover why we are a great place to grow your career in the healthcare industry. Responsibilities: Assist clients in understanding their health plan benefits and options. Provide exceptional customer service through phone and email communication. Review and process benefit inquiries and claims accurately. Collaborate with healthcare providers to resolve benefit-related issues. Maintain up-to-date knowledge of health plan policies and regulations. Educate clients on preventive care and wellness programs. Document interactions and maintain detailed records in our systems. Support team initiatives to enhance client satisfaction and engagement. Requirements: 1-3 years of experience in health insurance or benefits administration. Strong understanding of health plan benefits and regulations. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and CRM software. Detail-oriented with strong organizational abilities. Ability to work independently and as part of a team. Customer-focused mindset with a passion for helping others. Relevant certifications or licenses are a plus. This is a remote position.